How can I resolve this issue when streaming in a Xbox party

theRea1KJB21 · Dec 20, 2022

When I'm streaming via twitch , thru lightstream, I'm having distorted audio, not from me but people who are in the Xbox party chat they sound fine when I am chatting with them but the stream did turn out the way I wanted and I can't use those clips because it was so bad

Also I want to know when I will be able to use discord voice chat during my streams aswell?

:)

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Microsoft Moderator

Kathy A.

Hello theRea1KJB21,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are having issues streaming your content because of the audio in the clips. Let us check on this together and sort this out in timely manner.

To answer your question, please refer to this support article for the complete steps and notes about the Discord with Xbox: How to use Discord with Xbox | Xbox Support. Regarding your streaming concern, may we know if that is still an issue until now? To have a better understanding, we would like to further isolate your concern.

We appreciate you have raised this concern; may we know if you have tried the troubleshooting from these support article?

Also, how about uninstall and reinstallation of Twitch app?

Please confirm any known issues on your area through this link: Xbox Status | Xbox Support

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Loraine Mon

Hi,

There are several reasons why you are experiencing issues with Streaming on Xbox Live while using the Party Chat. It may be due to a possible connection error or the environment where your device is located.

To better assist you with your concern, please clarify the following information:

On which device are you streaming while using the Party Chat?

Does the issue occur when you are streaming without the Party Chat enabled?

How do you connect your device to the network?

How many devices are connected to your network hardware?

I am streaming on my laptop while using the chat.

No it does not occur when I'm not using party chat.

With wifi on a 5ghz 802.11ac network.(don't have access to ethernet)

Around 7 devices are connected to the hardware, but my laptop is the only device on the 5ghz band.

Thank you for your response. To resolve your concern, we recommend that you follow the solutions provided on this

link to the streaming performance of the Xbox app on Windows 10.

We also recommend that you disconnect all the devices connected to your network hardware and restart your router to refresh the connection. Connect your computer and your Xbox first, then test if it resolves the issue.

Should you need further assistance, you can contact us back anytime.

kyle snyder

this is NOT resolved, playing fifa last night with friends, i stream, so running party chat through the PC. i COULD NOT connect to party chat at all. yet, had no server issues with xbox or fifa.

Luc1purg3

I myself have had this same issue. If all parties were in an xbox live party the stream would be able to hear them. The other options to allow it is that some people use an el gato or discord while streaming. It is a frustrating experience that hopefully
will be resolved better one day.

How can I resolve this issue when streaming in a Xbox party