How can I request a refund of xbox gold and game pass ???

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hi 0rnatus!

This is clearly not the situation I want you to be in. I know how that feels. However, playing games online or multiplayer on consoles requires Xbox Game Pass Ultimate or Xbox Live Gold. That is how it works for a long time already.

If you really wanted to have it refunded, try to submit a manual refund request using this form here https://support.xbox.com/forms/request-a-refund

It will be reviewed manually by the Xbox team and hopefully it gets approved.

Hello there,

Thank you for posting on Xbox Forums! If you would like a refund for the Game Pass ultimate Subscription you can

Request a Refund through the link provided. Just know that you will also have to

cancel the subscription itself which you can do by following this link. If you cancel your subscription and request a refund, you will only be refunded for the $1 upgrade and not any other additional time that was converted from prior Xbox Live Gold or
Xbox Game Pass subscriptions. For more info on how the Game Pass Ultimate works please view the

FAQ for the subscription.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Koyamano, how are you today? Hope you're well.

You can, yes.

1.Go to the Services & Subscriptions (https://account.microsoft.com/services) page for your account.

2. Select Manage next to the subscription you want to cancel.

3. Under Payment Settings, select Cancel.

4. If you qualify for a refund, you must choose between:

"Not charging my subscription again" (turn off the recurring billing) or

"Ending now and getting a refund". If you do not qualify for a refund, then you'll only see the option not to charge my subscription again.

After you cancel it, if the refund option was not shown to you, you can always fill out the refund form to request the refund of that charge:

First you will have to check the order number on your history:

https://account.microsoft.com/billing/orders/

Then, you will need to complete this form below for a refund.

There you just have to follow all the requirements requested in filling it out, and then wait for an email with the refund response.

This can take up to 72 hours.

https://support.xbox.com/en-US/forms/request-a-...