How can I remove the trial bar over a game I own?

Discus and support How can I remove the trial bar over a game I own? in XBoX Games and Apps to solve the problem; My problem is with Xenoverse 2, I’ve owned it on a disc since 2016, but one day when I was looking around in the store, I hit play trial on its page by... Discussion in 'XBoX Games and Apps' started by Goohan, Aug 19, 2023.

  1. Goohan
    Goohan Guest

    How can I remove the trial bar over a game I own?


    My problem is with Xenoverse 2, I’ve owned it on a disc since 2016, but one day when I was looking around in the store, I hit play trial on its page by accident, and it immediately downloaded the trial version, but nothing happened to my actual game. Now I’m still able to play my game just fine, it’s not only letting me play the trial or anything, but there’s always this ugly “Trial” text over the game in my games and apps. I’ve tried deleting it, signing out, installing it offline using the disc etc, but immediately when I go back online it adds back on the trial license, and as far as I know there’s no way to remove it from my account. Any help on removing it would be appreciated.

    :)
     
    Goohan, Aug 19, 2023
    #1
  2. Mauro Sarlat Win User

    How can I remove the trial bar over a game I own?

    Hi Goohan.

    My name is Mauro and am happy to help. We are sorry for the inconvenience.

    There a ton of threads with similar request however the trial's license itself cannot be removed from your account, but it can be uninstalled and the game can then be installed through the disc.

    Thanks,
    Mauro
  3. Jon.Bell Win User

    How can you tell if you own a game that's currently on gamepass or just a trial?

    So in the Xbox store it says that I OWN the game, but I actually only own the trial version. If the game is on gamepass, the option is "installable" meaning I don't own it. It's installable because it's on gamepass, but if the game offers a trial and I've downloaded that trial, the store says I OWN the game. This has caused me to purchase DLC for a game I only own the trial for. I need to know how to tell if a game I have is only the trial version of the full game.
  4. JAGERMEISTER TX Win User

    Please let us remove unwanted games/achievements if we've been hacked...

    I find it impossible to believe XBL doesn't have the ability to remove a specific game. How can they have less control over their own profiles than modders?
  5. Lemony Frigates Win User

    Dorito's Crash Course DLC City Lights Achievements Now Impossible

    How aggravating... Why is the DLC trial still downloadable? They should remove it to prevent *** people over.
  6. StuartATrueRed Win User

    Minecraft is installed, but I don't own it.

    Could it be a trial of the game? It was on my PC when I bought it, removed it, and can redownload the trial as often as I want.
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How can I remove the trial bar over a game I own?

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