How can I remove a parent from an account

Hi Hxgnz1, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I'm sorry to hear this news, believe me, I'm really sorry, unfortunately in that case there is nothing to do because you cannot delete parental controls from your account, so the only ones who can help you with this problem would be Xbox support. To do this you must contact them through this link.

Support: https://support.xbox.com/contact-us/

Suggestion: I recommend contacting them during business hours, anyway on the support page it says the opening hours in which they work.

Let me know any information about it, if the support I can help you with anything. I wish you good luck!

Best regards,
Daniel.

Only the parental account can remove the parental control from a child's account.

You can remove a child by either promoting it (over 17) from the child account's Account Management, or by removing the parent/child relationship entirely from the parent account.

Yes you can. You need to log in as the parent that currently has control over the account. From there you can remove the child from the family. Once this has been completed the Childs account will be required to be attached to another parent account before
they can do anything.

I'm not sure but it may do this the instant the child account is removed from the parent account, or the next time the child logs in.

Hey there! The only way to remove a parent account from a child account is to log in with the parent WLID/password and remove the child from the family. If your account is now over 17, you can simply promote your account, the option is found under account
management.