How can i regain access to my account?

Discus and support How can i regain access to my account? in XBoX Accessibility to solve the problem; Changed phone number and now unable to access my account due to suspicious activity. Although Microsoft is still taking money monthly from my bank... Discussion in 'XBoX Accessibility' started by Tyrone Grant, May 11, 2025 at 8:22 AM.

  1. Tyrone Grant
    Tyrone Grant Guest

    How can i regain access to my account?


    Changed phone number and now unable to access my account due to suspicious activity. Although Microsoft is still taking money monthly from my bank account when I put in all my info, from card number to old and new home address I'm still being told Microsoft doesn't have enough info to allow me into my account. All I want to do is be able to get back into my games and saves but Microsoft is treating my like fort Knox. Can anyone assist me in resolving this issue? Maybe if I could talk to a human Microsoft agent I could very easily give them all my info and get somewhere. This is ridiculous. PLZ help

    :)
     
    Tyrone Grant, May 11, 2025 at 8:22 AM
    #1
  2. Sodangidni Win User

    How can i regain access to my Microsoft account?

    Hello, Christopher M. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    I'm sorry to hear you're having trouble recovering a Microsoft account.

    IMPORTANT: Please don't share personal information, including emails, gamertags, phone numbers, etc.

    As community users like you, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

    That being said, I take this opportunity to let you know that the recovery form is the last resource if we talk about retrieving an account. This means that if the recovery form is not accepted, it's not possible to recover the account.

    Just a heads-up, you can fill out the recovery from two times per day until it gets affected. However, if you decide to not keep trying, you may want to consider creating a new account.
    Not only that, but you may want to check out this article about contacting Microsoft support regarding accounts:

    https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

    I know this is not the answer you were expecting, but your kindness and understanding are appreciated.

    Regards,

    Arturo.
  3. Rodrigo Oliver Win User

    How can I regain access to an old account?

    Hi UnitedWeREACH, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I truly am sorry to hear that.

    You might not be able to recover your account because it's deleted, even if you had the information needed.

    If you haven't signed in to your account for a long time, it might expire due to inactivity, after a 2 year period.

    Source: https://support.microsoft.com/accou...s-closed-5ce9281c-99eb-423b-9b5c-2b69a7701dc2

    I hope this helps!
  4. Lumie Helps Win User

    How do I regain access to my Microsoft account?

    Hi there Shinigami95. I am Lumie and I would love to assist you today.

    I am so sorry you are having issues getting into your account.

    If you do not have the recovery options, unfortunately, your only option is to complete the Account Recovery Form as there is currently no way to identify the true account owners without it. [https://account.live.com/acsr]

    Make sure you complete it in an area you would normally access your account. It is important to be consistent with this form, you can fill out the form twice a day every day until you regain access to your account. Repeating this will increase your chances of recovery.

    Here are more tips for following through with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

    I am very sorry that there is no other way, proof of ownership such as ID or purchase history cannot gain access either. No Microsoft employee has the power to change your account access rights. This is truly the only way.

    I understand that you have tried before and been denied, but that doesn't mean you will always be denied. Please keep trying, the system works on probability, consistency is key! You only need to pass once. =)

    You can go to this link: [support.microsoft.com/home/contact] and input 'Account Access' and then go to 'Contact Support'.

    Once you're there, you can go to 'Microsoft 365 and Office' > 'Manage Account Security' and you will be able to talk to a support agent. However I will warn you, as said above, Microsoft support will not be able to help you.

    I hope this helps. Let me know if I can be of any additional assistance. -Lumie
  5. YousefHI Win User

    How Do I Regain Access To My Minecraft Account

    he changed my user to OneHandWarrior
  6. WPAK Win User

    regain access to stolen microsoft account

Thema:

How can i regain access to my account?

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