How can I recover my Microsoft account?

I have the same problem too. Ive gone through xbox support line and have no other means to recover my old account. I had hundreds of dollars in games and i believe my old account was hacked since i dont have access to my old games. All i have is my old
profile info. No access to the emails associated with my old account or the phone number.

Hey there
JuniorMedina84,



I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically
to you!

Hey there Real,

Thanks for reaching out. I understand there is an issue with a Microsoft Account. I recommend to try the following troubleshooting article:
Recover and reset your lost Microsoft account
password.

I suggest when you get to the portion "Where should we send the code." Click on I don't have access to any of these, and proceed with the
Account Recovery Form.

Try this out and let us know the results.

Thanks,

Brad

Hello Gilles, sorry to hear you're having trouble.

For something like this you'd have to talk to support via https://support.xbox.com and click on contact us.

Hi there,

please see this link on how to try and recover a lost account, it has all the steps available that can be used to try and recover a lost account:

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution