How can i recover my account from a hacker

Discus and support How can i recover my account from a hacker in XBoX Accessibility to solve the problem; [img] [img] my account was hack and they changed my email,number, and name on my account..... i just dont know what can i do!... Discussion in 'XBoX Accessibility' started by Darrius Powell, Oct 25, 2023.

  1. How can i recover my account from a hacker



    How can i recover my account from a hacker [​IMG]

    How can i recover my account from a hacker [​IMG]
    my account was hack and they changed my email,number, and name on my account..... i just dont know what can i do!

    :)
     
    Darrius Powell, Oct 25, 2023
    #1
  2. Daniel Gill_354 Win User

    How can i recover my account from a hacker

    Hi Darrius P! I hope you are well, delighted to be able to offer you my help!

    I'm sorry to hear that someone stole your account. In such cases, the only thing you can do is submit a recovery form. If you can still perform actions with your email, you can fill out the recovery form and the responsible team will help you recover your account.

    Form: https://account.live.com/acsr

    If it is not possible to send a recovery form, I advise you to contact support directly since they can help you with this problem:

    https://support.microsoft.com/contactus/

    If this information is useful to you, let me know, otherwise I'll be happy to help you!

    Best regards,
    Daniel.
  3. CarTzy Win User

    How can i recover my account from a hacker?

    Hello Ezekiel Stuck,



    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you lost access to your Microsoft Account and unable to recover it. Let’s us check on this together and sort this out. Rest assured; we will do anything in our capability to assist you with your concern.

    This is a Microsoft Account recovery issue that we are unable to resolve on our end. We don't have a recovery tool as it deals with personal information and is considered part of privacy. Since you have been through the recovery process with success, you may try to submit another ticket and provide as much info as possible to help you possibly recover the account.

    You may visit this link for account recovery Help with the Microsoft account recovery form.

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  4. Darhyl Amizola Win User

    How can I recover my Minecraft account from a hacker?

    Hi Duncan! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

    If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

    According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  5. Cappy . Win User

    Account recovery is too confusing

    I am trying to recover my microsoft account that is linked to my minecraft of which have been migrated from mojang. How could i know the email if the hacker has changed it?
  6. ISUCKKIMSTIT5 Win User

    Possibly hacked

    Can they check the date the console signed in? Because it was only about an hour ago I let my friend recover to prevent the hacker from using my account. I have exactly how many hours ago I seen it playing on Modern warfare 2.
Thema:

How can i recover my account from a hacker

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