How can I recover game data after sharing my account with a friend ?

Discus and support How can I recover game data after sharing my account with a friend ? in XBoX Games and Apps to solve the problem; I was playing Forza horizon 5 and shared my account with a friend so he could try out some cars, when i got back on the game later, it entirely reset... Discussion in 'XBoX Games and Apps' started by Sebastien Barthelemy, Jun 26, 2023.

  1. How can I recover game data after sharing my account with a friend ?


    I was playing Forza horizon 5 and shared my account with a friend so he could try out some cars, when i got back on the game later, it entirely reset all my data and I can’t find anything to get it back. All my achievements, stats and time played are still saved but the game reset. As a content creator with 109+ days played on that game, help would be highly appreciated.

    :)
     
    Sebastien Barthelemy, Jun 26, 2023
    #1
  2. Onyx Is Here Win User

    How can I recover game data after sharing my account with a friend ?

    Hello Sebastien, sorry to hear you're having trouble with your save.

    I'm afraid the only option you would have to try and recover your data may be to contact Forza Support via https://support.forzamotorsport.net/hc/en-us. However, I did also want to mention that the sharing of accounts between multiple people is not allowed by Microsoft. It is also possible that your friend may have deleted the Cloud save while he had access to the account.
  3. Darhyl Amizola Win User

    How can I recover my data or account

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft Xbox account. I understand how frustrating this is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Kindly try to follow the instructions in the interactive tool using the link below in order to recover your account:

    https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If the steps above didn't work, proceed to reach out to Xbox Support for further escalations as they have the tools and resources to properly investigate this case. Here's how to contact them:

    Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time. You may also check these links for reference:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

    https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  4. battlehawks Win User

    console ban

    This doesnt only affect me but my brothers aswell coz now we have to share 1 xbox between 3 of us. also i just read an article that said something about recovering accounts internationaly, i did recover my friends account with his pomission (check my messages
    and who i have played with) but only to test out a DLC before downloading it. After i finished i deleted the DLC and told my friend on his other account
  5. 𝕲𝖆𝖇𝖗𝖎 Win User

    Three way game sharing?

    That depends, can you describe the entire setup? Where are the three people located?
    So I have my account game sharing to my friends account, his account isn't game sharing to mine, so I was wondering if I can have my little brothers account game share to mine my account without it cancelling the game sharing I'm doing to my friends account.
  6. XBF Leo G Win User

    I'm having trouble with a game code, and when I try to contact xbox support they send me to microsoft tech and start a circle between sopports

    Hello Andre,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how to recover a game license for Minecraft from an account that you do not have access to. If you own the account, you can always use our

    support article to recover the account
    . It is not possible to transfer a game license from one account to another. The best option in this scenario is to recover the old account using the article we provided. If you are using an Xbox One, you can use

    the home console feature
    to share the game to other accounts on your console after you recover the account. Be sure to let us know the results Andre!
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How can I recover game data after sharing my account with a friend ?

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