How can I recover an old hotmail account

Scott Woodward1 · Oct 7, 2023

Hey,

I made a hotmail account over a decade ago that is connected to my EA account. This email is locked because I forgot the password and did not have access to the old phone number attached to it either. The email is literally my full name: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** but somehow I cannot provide the correct information to gain access to the account. I have tried the recovery form multiple times but it keeps saying the info provided is not correct. Is there any other way I can prove my identity. Like birth ceritificate, drivers license, passport etc.. And if not, how can I go about regaining access to the account, as I cannot remove the email from my EA account until I do.

:)

Stephanie Dequito

Hi Scott! I'm more than happy to help you out!

Unfortunately, the only way to recover your Microsoft account is through the account recovery webform.

https://account.live.com/acsr

Please take your time and try to remember the details of your account then try to submit again.

Kind regards,
Stephanie

PeteMint

Hi there. Is there no way you can re-activate your old email? If it's hotmail or gmail, maybe youcan re-create it, and then recover password?

If you can't, try clicking here to recover your account another way.

steeledwand7664

Do you remember the password for the Hotmail account?

if so it is still a good email it would be the same password that you would use say if you were trying to sign into the account on your xbox console.

to check the Hotmail email you would go to outlook.com and sign in with the Hotmail email and password associated with that account.

if you do not remember the password you can try and recover the Hotmail account at account.live.com/acsr

then you can sign into the account at account.live.com/addassocid and change the email address associated with that Microsoft account.

Now to answer your question NO you can not transfer purchases made on one account to another account.

but you can recover your old account and change the email used for signing into that account. by following the directions above

hellboy1134

it would be really Help full hope u can help me to recover my old hotmail

kucfer420

Thank you for your swift response!

However, to link my old email address to my hotmail account is not possible as i can only link other hotmail email addresses to my hotmail account.

I tried to recover my old email address and was informed by the email address provider that it was not only deactivated but also terminated and not recoverable as i havent used it in 10+ years.

Is there any other way to help change my old xbox live email address? Perhaps microsoft could change it manually? Given that i can verify that it is my account via Identification card, phone number or facebook as i use the same email address there as i do on my xboxlive account.

How can I recover an old hotmail account