how can i keep my controller connected with the charging cable with xbox series s

Hello, Lyingbubble9146 I’m an Xbox ambassador here to assist you. Due to the lack of information. I am going to need you to elaborate.

However, I will list common problems and there solutions. Regarding “Having trouble keeping your Xbox Series S Controller Connected Via charging cable.”

Before we get started, please make sure your Controller is updated.

If your wire/charging cable is having difficulties staying in the charging port and is loose. I recommend changing the charging cable, if that has not solved the problem try changing the charging port or using a different controller. If none of these have solved your problem, visiting this should solve your problem.

If your Xbox Series S Controller is not connecting at or keeps disconnecting Via wire. Try turning off your controller and hard restarting your console. If none of these solutions have solved your problem Contact Microsoft Support.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today LyingBubble9146

Could you explain to me a bit more your situation or what are you trying to do exactly?

I'll be waiting for you reply, greetings from another Microsoft user!

Hello,

It’s rechargeable batteries and now it’s charged but the controller won’t power up without connecting to cable first whatever how long I press the xbox button.

I must connect the controller to the cable first to power on the controller then I can remove it from the cable to keep using on battery.

Is this common?

My controller is the elite series 2 controller, so I cannot remove the battery.

As I mentioned in my original post, the controller will not connect to my PC or Xbox with the correct USB C cable, and it will not charge or connect with the multiple cables I tried to use.

Is there a way I can send this in to get repaired?

Hello Dr. J, My name is David. I am an independent advisor, happy to help you today.

To recharge your Xbox Series X batteries, you will need a USB-C cable. The Xbox Series X comes with a USB-C port on the front of the console, which you can use to charge the batteries for your wireless controllers.

You can use a standard USB-C cable to charge the batteries. Make sure the cable supports device charging and has the ability to transfer data.

If you don't have a USB-C cable, you can also use an official Xbox battery charging kit to charge your controllers. These kits include a rechargeable battery and a charging cable specifically designed for Xbox controllers.

Remember that the USB-C cable or battery charging kit connects to the USB-C port on the front of the Xbox Series X console to charge the batteries of the wireless controllers.

Best regards.