How can I get the mic on my headset to work

Discus and support How can I get the mic on my headset to work in XBoX Accessibility to solve the problem; How can I get the mic on my headset to work.. I can hear everyone in the party, but they cannot hear me. It is a brand new Astro headset, is there a... Discussion in 'XBoX Accessibility' started by scatboi614, Apr 26, 2020.

  1. scatboi614
    scatboi614 Guest

    How can I get the mic on my headset to work


    How can I get the mic on my headset to work.. I can hear everyone in the party, but they cannot hear me. It is a brand new Astro headset, is there a setting that I need to switch?

    :)
     
    scatboi614, Apr 26, 2020
    #1
  2. brandiesel1 Win User

    How can I get the mic on my headset to work

    Check your NAT under settings. If it is strict or moderate it may prevent them from hearing you. You need your NAT to be open. Resetting the router can fix that.

    Whenever this issue happens to my son, it's what we do and it fixes it.
  3. StevenK_M Win User

    How can I get my headset mic to work?

    Thanks for keeping me posted, Logan Cook.

    If your headset did not work on another app, then this issue is most likely with the headset itself. It could be a hardware related problem so, you might want to reach out to your headset manufacturer and seek for further technical assistance.
  4. Davis_8 Win User

    How can I get the mic on my headset to work

    Have you tried using the headset with another controller? Another thing to check is if it is fully plugged in by removing it and pushing it back in again. I would personally use another controller to test out to see if maybe it is not the controller.
  5. Logan Cook Win User

    How can I get my headset mic to work?

    Hey StevenK,

    the headset that I am using is wired, and it's a HyperX cloudstinger , I was using Xbox on a windows PC, but my headset wont work with apps like discord either.

    Sorry it took me so long to respond,

  6. StevenK_M Win User

    How can I get my headset mic to work?

    Hello Logan Cook,

    Thanks for reaching out to Microsoft Community. I'm sorry to hear about this issue on your headset.

    If I may ask, were you using a wireless headset?

    May I also know what make and model your headset is?

    Were you running Xbox on a Windows PC?

    Have you also tested your headset microphone to another app and see if it worked?

    In the meantime, please check these articles and see if it helps. Troubleshoot audio problems in parties on Xbox | Xbox Support; Troubleshoot problems with party audio on Windows | Xbox Support

    Looking forward to your response.

    Regards,

    StevenK
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How can I get the mic on my headset to work

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