How can I get support to help me solve issue with startup for my xbox 1.

SadisticSnail20 · Jul 26, 2018

Since Monday I have had an issue playing my xbox 1 world of tanks. I received an error code e 105 and the support team said its a start up issue. Have worked unsuccessfully with support three times promised a number of callbacks but nothing has happened.
I do not want to have to pay for something that I think can be resolved online. The first tech told me that they received a message of a download problem on Monday and it was not just me having this problem. I am an older man who just wants to play the
game and not have to solve problems with my machine. This is the first time I have gone onto a forum for help. Hope someone can alert me to other steps besides cancelling my yearly subscription plus a refund for the time lost. Thanks in advance, JOHN

:)

Kentelljd · Jul 26, 2018

Cheated from marketplace

I managed to speak with an xbox agent who helped me solve my issue. Thanks xbox support! Thanks also to oOUTSIDERo62 for your help as well!

master MaMaD · Jul 26, 2018

elevator make my Xbox turn on or off

I already try it but it doesn't help me, I don't have this issue with my Xbox 360 , do you think using xbox 360 power brick for xbox one help me to solve this issue?

Thanks anyway for your great support

JohnnyXeo · Jul 26, 2018

Try using this: Xbox One Startup Error | Xbox System Update Error

JohnnyXeo

Try using this: https://support.xbox.com/en-US/xbox-one/console/startup-error-solution

Sodangidni

I'm glad to hear the issue has been solved, John.

Could I know if doing a factory reset via the Xbox startup app helped, or how did you manage to solve the issue?

Mr RoterigoT

Hi Zineb,

I already reset my Xbox, NAT is open and not seeing how a MAC address change can solve performance issues. Can you help me understand?

I was really looking to get a different type of support here. This is a known issue reported multiple times on this forum and in other forums as well, affecting user and gaming experience. Xbox should look at this as a product bug and work to definitely solve it. It's highly frustrating. I've also went through the troubleshooting networking link and none of the suggestions helped me. And no, I cannot connect using a cable, because if that was possible I would avoid the pain of searching for a solution for this.

Thanks.

Dan Almanza

1. yes my order history show / reflect in my account.

2. already tried this Troubleshoot | Xbox Support, but the issue still remain. like the 3 images I attached.

3. my last solution is to refund. If only there's a quick chat support that can help me to resolve this issue, I would appreciated and keep the game.

Thanks for your Quick Reply lhssane. I will mark this PROBLEM SOLVE as soon I get my money back. have a good day

*got my money back thanks

jimmyfarmer1

My router doesn't have that option. I have exhausted all options now to the point xbox support dont even know how to solve the issue and has said i need a repair or replace....

The most odd thing about this issue i have is that the Xbox seems to work ok but the icons dont show up and the internet speed is irregular which gives me lag.

Im gonna just get a new 1 i think, not worth all this hassle...

Thanks for the help tho.

How can I get support to help me solve issue with startup for my xbox 1.