How can I get out of a family if I am not able to access the Family Organizer account

Discus and support How can I get out of a family if I am not able to access the Family Organizer account in XBoX Accessibility to solve the problem; Im currently in a family but the family organizer passed away and I cant leave the family causing me to be limited to kid games and there is no way for... Discussion in 'XBoX Accessibility' started by Caleb hinkle, Nov 13, 2022.

  1. Caleb hinkle
    Caleb hinkle Guest

    How can I get out of a family if I am not able to access the Family Organizer account


    Im currently in a family but the family organizer passed away and I cant leave the family causing me to be limited to kid games and there is no way for me to get out of the family and I don't want to have to purchase games on another account, I have tried nearly everything and nothing has worked,

    :)
     
    Caleb hinkle, Nov 13, 2022
    #1
  2. JosefLBohorquez Win User

    How can I get out of a family if I am not able to access the Family Organizer account

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Caleb

    I don’t like to give bad news but without the family organizer that’s not possible .
    They need to remove you from the group.

    The other option (if you’re not able to recover or access this account) is wait until your account reach the adulthood, in that way the system is going to promote your account to an adult account and you can leave the group
  3. Scott Hall3 Win User

    How do I make my child the adminstrator on his laptop in Microsoft Family?

    Thanks for the reply.

    I am using the Microsoft Family Website and I am logged in on my account as the family organzier, the only family organizer our family account has ever had.

    Unless they are hidden somewhere very obscure, I cannot find where I can give my son administrator access to his own computer for school. It feels as if there are a layer of controls that are being hidden from me, the parent, for my own family account.

    When I try to just remove him from the family account, I get the following message:

    You can't remove [Son] from the family group

    Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for [son] can remove this family member. Ask the family organizer who granted [son] consent to remove [son] from the family group.

    This is pretty infuriating and starting to make me really wish I never started the family account in the first place.
  4. Francia J. Win User

    Remove a Family Account

    Hi AngeloLamouroux, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    If you're a member on a family group you will not be able to manage the family settings, you will be able to if you're the organizer so please sign in to https://account.microsoft.com/family and check if you're an organizer or not.
  5. Darhyl Mayte Amizola Win User

    Microsoft Family account issue

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    If I may ask, are you able to access the parent account/Organizer for the Microsoft Family?

    If so, kindly confirm by signing the parent account on account.microsoft.com > then go to family > from there, check if you can remove the child account using your parent account.
  6. Francia J. Win User

    How do I change the family organizer to a family member and create a new family organizer?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    You may need to leave the family group first, this will leave the family organizer the only one in the group, and then you can re-add the previous family organizer as a member.
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How can I get out of a family if I am not able to access the Family Organizer account

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