how can i get my profile back.

Discus and support how can i get my profile back. in XBoX on Consoles to solve the problem; me and my family just lost everything in a house fire on September 23. Also lost my xbox and all my info on my about it the only thing I know for sure... Discussion in 'XBoX on Consoles' started by JesseGriggs, Nov 13, 2019.

  1. JesseGriggs
    JesseGriggs Guest

    how can i get my profile back.


    me and my family just lost everything in a house fire on September 23. Also lost my xbox and all my info on my about it the only thing I know for sure is my password for my account and my gamer tag. But the email I used I can't remember need help. how
    can I go about finding it.

    :)
     
    JesseGriggs, Nov 13, 2019
    #1
  2. XBF Leo G Win User

    how can i get my profile back.

    Hello JesseGriggs,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how you can recover the email address for your Microsoft account. We have a support article on our website which provides solutions for

    locating your Microsoft account email address    . Also, the
    Xbox Support Team     may be able to assist you with recovering your account if the support article does not resolve the issue. Go ahead and try out some of the solutions in the article, and be sure to let us know the results!
  3. IntegratedLeaf Win User

    Can i get my profile back?

    Yeah, I believe I tried that a month ago and well they just told me to simply shooo because they wouldn't help me :D

    But yeah I might give them a call again it won't hurt anyone :)
  4. Smwutches Win User

    Can i get my profile back?

    You would need to try contacting support. As long as you can verify that you are the owner of the account they can get you the email address. Then you would need to reset the password. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  5. Mister Maka Win User

    Tenure on my profile erased - how can I get it back?

    Hey there ScaryBunny97492.

    To clarify, because your tenure technically lapsed, it won't show until your next anniversary renewal. Your overall tenure is still associated with your account though :)
  6. Ecko-6B2570FA-4302-4 Win User

    Tenure on my profile erased - how can I get it back?

    Hi ScaryBunny97492,

    Unfortunately since you technically are on a new account the tenure has been reset. I would contact support again to see if there is anything they can do for you:
    http://support.xbox.com/

    Good luck and please let us know how it goes.

    _______________________________________________________

    Ecko

    Xbox Ambassador
Thema:

how can i get my profile back.

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