HOW CAN I GET MY MONEY BACK?

You would have to call support to see if they can do anything.

Hello, Rajman. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Refrain from sharing personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I find it appropriate to ask some questions:

— Do you see a transaction for this recent purchase in your Microsoft account order history with the status “completed” or not yet?

https://account.microsoft.com/billing/orders

— Did you make this transaction recently, or have more than 48 hours passed since the purchase attempt?

I'll remain attentive to your answers.

Regards,

Arturo.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You can try to request a refund by signing in to https://account.microsoft.com/billing/orders and then copy the order number. Once you have it simply go to the refund webform link here: https://support.xbox.com/en-US/forms/request-a-...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello MichaelKaub2, I don't know what kind of contact and information you got from support but ideally you would contact them again and ask them to escalate your case to see what might be happening with these duplicate charges.

As this forum is for public viewing and unfortunately, as independent consultants, we do not have access to some data or your account, we cannot specify the real reason or accurately verify this issue of the amount charged.

https://support.xbox.com/en-US/contact-us/

usually though there is no refunds for 1month memberships

refunds still have to be phone support

also you will have to turn off autorenewal