How can I get my Minecraft account back?

Discus and support How can I get my Minecraft account back? in XBoX on Windows to solve the problem; My Microsoft account was hacked, therefore my Minecraft account was then taken. My Microsoft account security details such as my email changed. I... Discussion in 'XBoX on Windows' started by Bob Josh, Nov 9, 2023.

  1. Bob Josh
    Bob Josh Guest

    How can I get my Minecraft account back?


    My Microsoft account was hacked, therefore my Minecraft account was then taken. My Microsoft account security details such as my email changed.
    I contacted the Microsoft support and they suspended my account for me once I put in an escalation case, but now they say they can't unsuspend it because the suspension stays indefinitely. They said that I must repurchase Minecraft because I will not get anything that I bought under my old Microsoft account back. This is completely unfair because I purchased that game with my own money, I should at least get a refund or a new account. What should I do?

    :)
     
    Bob Josh, Nov 9, 2023
    #1
  2. Memphys Cunningham Win User

    how can I get my Minecraft account back?

    i dont know the email because the person stole it and changed it so i dont have the e mail and the recover form i tryed but it didnt work
  3. AkkoPotato Win User

    How can i get my Minecraft Account back ?

    Hello,

    I just got the answer of Minecraft Support.

    This is what they say :

    "I understand that you no longer have access to your Microsoft account.



    If you have migrated to a Microsoft account that you no longer have access to, we will not be able to assist with a transfer to another account. Once a purchase is linked to a Microsoft account, we cannot reverse this action.



    For further assistance with your account settings, you can contact Microsoft Customer Support directly and they will be happy to assist you. Please specify that you need help with your Microsoft account and not your Minecraft account as this can cause confusion and the representative will redirect you to our support team.



    Please note that if the Microsoft account associated with your copy has been closed, deleted, or locked in any way, you will not be able to continue playing the game. If you have any questions regarding how closing a Microsoft account affects your game licenses Microsoft account and the services that use the account to sign in, please read Microsoft's FAQ on How to close your Microsoft account"

    So i don"t know what to do right now.
    During this time, I asked myself the question: “What if I had been hacked?”

    If there is no solution, is it possible to change your Microsoft account to another? If proof of game purchase is needed, I can provide it.



    THANKS
  4. Geri M. Win User

    How can i get back my minecraft account

    Hi Zaden Stowe,



    We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.



    Have a great day!



    Best regards,



    Xbox Forum Moderator

    Microsoft Community
  5. Rocktapestry702 Win User

    How can i get back my minecraft account

    I need my account back pls
  6. Geri M. Win User

    How can i get back my minecraft account

    Hi Zaden Stowe,



    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.



    Have a great Day!



    Best regards,



    Xbox Forum Moderator

    Microsoft Community
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How can I get my Minecraft account back?

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