how can i get my account un locked when nothing works

Discus and support how can i get my account un locked when nothing works in XBoX Accessibility to solve the problem; So far none of the reps via chat actually help like they say they will, microsofts system has my account on lock down so that i cant receive any codes... Discussion in 'XBoX Accessibility' started by dambra holla1, Jan 22, 2025 at 4:33 PM.

  1. dambra holla1
    dambra holla1 Guest

    how can i get my account un locked when nothing works


    So far none of the reps via chat actually help like they say they will, microsofts system has my account on lock down so that i cant receive any codes to reset the password and has changed my log in email to something that can send an email but not receive anything and shows as doesn't exist . form after form filled out and attempt after attempt to get the re set code that never comes and all anyone does is go around and around about doing the steps that SHOULD work but DON'T. They file escalation tickets and all i get back is either whoever they send it to says that nothing can be done to get the code sent to a working phone number ,or just again goes in circles about the form and procedures that WONT ever work .When the system locked me out of my own account my current updated info was wiped out by it and system put back on my account the phone from when i bought the console new in 2006 that's 18 years old and no longer mine . I cant even have the code sent to my recovery email as their system has me blocked from receiving the code since it shows up cross linked to some sort of outlook email that doesn't exist . narrow minded Microsoft didn't program the system for anything other than a-typical scenarios and situations and then it locks someone out of their own account and switches up updated info for outdated information to farther block the account and no one higher up gives a **** and doesn't want to correct the issue that THEIR system created to begin with. No one with the attention span of an earth worm can understand that the "typical" re set procedures wont and cant work to re set anything and just go around and around about the form and procedure to re set the pw and cant comprehend anything other than doing that . the system rejects my verification form ,again because it's not an a-typical situation as i only used the log in for my free xbox live account and console log in and never sent or received any emails and have no one on any contact list so it says not enough info to prove its me and my own account . **** microsoft , not EVERYTHING is a-typical and fits that narrow parameter you have set.

    :)
     
    dambra holla1, Jan 22, 2025 at 4:33 PM
    #1
  2. MNTz Lucidz Win User

    making a mircosoft account

    If your account got locked for breaking the code of conduct, then you did something wrong or to be more specific, you broke one of the rules. You said you are trying to create an account and that it was locked, I don't know what to say about that part.
    If you are trying to create a Microsoft account, it shouldn't be already locked. And you are trying to get a code? When breaking the code of conduct and getting your account locked, there is no code to put in to get it un-locked. If you are trying to get your
    account un-locked, I am not sure you can so you might have to create another one.
  3. OnwardBlock984 Win User

    The Enforcement Team

    How can I get un banned cause I did nothing wrong
  4. Mistress Sara Win User

    Can u send a link to reset my ea password for madden 2019?

    As noted by Zenosos, you will need to work with EA and their help websiteto get your password reset for that account. You can find their steps on how to get into your locked account here.
  5. Melodia-Nocturne Win User

    locked out of my microsoft/xbox account.

    how am i able to do that when my account is locked? I can't even reach that page. I just get an error. they also never stated my account was permanently banned. they just said it was locked and I can still log into the Xbox app and play my games on the
    console I'm homed to. I'm not even sure if it is locked at this point.
  6. KindGryphon Win User

    Can i get my account un banned

    The enforcement team is the only one that deals with suspensions/bans. The only way to reach the enforcement team is by filing for a case review.

    However i would not expect your account to be unbanned early since you admitted to sharing your account which is enough to get you banned let alone what happended on the account after you shared it. Your account is your responsibility.
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how can i get my account un locked when nothing works

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