How can I get my account back?

Hello again Sway

I clarify that the only alternative is the one you have at this moment, which is to send the account recovery form, it is the only way, let me give you some recommendations first:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Please note that Xbox support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the link below.

Support: https://support.xbox.com/contact-us/

If none of this works for you, it is best to contact Microsoft technical support, they are the only ones who could help you. You can report the problem through the following link:

https://support.microsoft.com/home/contact?SourceApp=smcivr1

Navigate to the search bar and enter your issue. Press Enter or click "Get Help." Sign in to access support options. Choose the appropriate product, select the appropriate category and confirm your selection. The system will provide you with support options to help you further.

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

I hope you can understand it and this information has clarified at least some doubts. I hope the problem is solved, I wish you good luck.

Best regards Oskayra

Hi there Curiousprimate.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues logging in.

If you are blocked by two-step verification then you would have to go through the 'I do not have this option' prompts that appear when you attempt to sign until you can change your security information and wait 30 days. There is no other way to recover the account. I am sorry.

I hope this help.

Let me know if I can be of any further assistance. -Lumie

Hello Joseph,

Thank you for contacting Forum support.

As this is a Duplicate thread about the same situation this thread will be locked.

(This is in Violation of the Xbox Forum Guidelines
Rule 13)

For further questions about the suspension, please refer back to your original post:

Xbox live enforcement mishap

Thank you

I'm sorry to hear about your hacked account. It can be frustrating when the recovery process seems to hit a dead end. Here are some steps you can take to try and regain access to your real account:

1. Visit the Microsoft account recovery form: Go to the account recovery form provided by Microsoft. This form will guide you through the process of recovering your hacked account.

2. Provide as much information as possible: Fill out the recovery form with as much accurate information as you can remember about your account. This includes previous passwords, security questions, recent contacts, and any other relevant details.

3. Contact customer support: If the recovery form doesn't provide the desired results, reach out to Microsoft customer support directly. Explain the situation and provide them with all the necessary details. They may be able to assist you further in the account recovery process.

4. Be patient and persistent: Recovering a hacked account can take time and effort. Don't give up and continue to follow up with Microsoft's support team until you receive a resolution.

Remember to keep your account secure in the future by using strong passwords, enabling two-factor authentication, and being cautious of phishing attempts.

Kind regards

Ryan

same happend to me they stole everything i had when minecraft was to connected to it so i lost that 1 to