How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?

Discus and support How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map? in XBoX Games and Apps to solve the problem; Greetings, I just built a new gaming PC. Flight Simulator was the #1 reason I did this. I'm super frustrated. I was able to go through the Flight... Discussion in 'XBoX Games and Apps' started by CryptoFool, Oct 31, 2022.

  1. CryptoFool
    CryptoFool Guest

    How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?


    Greetings,

    I just built a new gaming PC. Flight Simulator was the #1 reason I did this. I'm super frustrated. I was able to go through the Flight Training levels with no problem. But now, trying to experience real flights, the app keeps crashing. What can I do to get the game to let me fly?

    I'm unable to start a flight after picking an airport and a plane in World Map. I get to a screen where I hear the tower talking, but when I hit the "Fly" button, the app closes. I believe that I've found an event in Event Viewer that describes the error. I've included it at the bottom of this post.

    I installed the game via the XBox app and the online subscription model. I've tried all of the troubleshooting steps I can find. My drivers are all fully up to date. I've checked this a number of ways in Windows and have also run the AMD driver manager. Everything says I'm fully up to date. I've rebooted. I've run FS in admin mode. I've run it in Safe Mode. I've lowered values for a number of properties, including texture size and general complexity settings (changed something from "Auto" to "Medium", which set a bunch of individual settings to lower specs).

    One thing I'm not sure of is if I'm fully up to date with the FS code. At some point, a screen came up that told me I had to apply a "mandatory" update. I let it do that. I was about 100Gb and it took a few hours. I restarted my machine after that completed, but the problem remained. I've done all I can do manually to find and apply updates, but when I launch the app, it shows me a bunch of stuff that suggests that I can or have upgraded. New airports, challenges, etc. Since it happens every time I launch, I apparently haven't had those applied or why would it keep showing them to me. But I can find no UI in the app to tell me what version I'm on or to let me update anything. So I have no idea how to respond to the information I'm given about new features upon startup. So maybe there is an update I don't have that would fix this?

    Here's my setup, which seems way adequate for the game requirements:

    Windows Pro 10

    Gigabyte Aorus 550 Pro AC

    AMD Ryzen 5600

    AMD Raedon RX 6650 XT

    16GB Ram

    1TB Nvme 25% full

    I have installed nothing special or optional. All I've done besides install FS is install a couple of other games via the Xbox app.

    I would be asking questions in the main FS forums, but I can't log in. I get a box that says "We sent you an email..." but I haven't gotten an email. The box says "click the link to send a new confirm code", but I can't find such a link.

    TIA for any help that will get me over this hump and let me use FS on my new box!

    Event Viewer Crash Log

    Log Name: Application Source: Application Error Date: 10/30/2022 9:28:07 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-E1I60BB Description: Faulting application name: FlightSimulator.exe, version: 1.27.21.0, time stamp: 0x00000000 Faulting module name: FlightSimulator.exe, version: 1.27.21.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000001b40cd2 Faulting process id: 0x1c28 Faulting application start time: 0x01d8ec2441119e8d Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.27.21.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.27.21.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Report Id: ab6b8c2b-e8b2-41d3-b012-230a93f756aa Faulting package full name: Microsoft.FlightSimulator_1.27.21.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1000 0 2 100 0 0x80000000000000 878 Application DESKTOP-E1I60BB FlightSimulator.exe 1.27.21.0 00000000 FlightSimulator.exe 1.27.21.0 00000000 c0000005 0000000001b40cd2 1c28 01d8ec2441119e8d C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.27.21.0_x64__8wekyb3d8bbwe\FlightSimulator.exe C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.27.21.0_x64__8wekyb3d8bbwe\FlightSimulator.exe ab6b8c2b-e8b2-41d3-b012-230a93f756aa Microsoft.FlightSimulator_1.27.21.0_x64__8wekyb3d8bbwe App

    :)
     
    CryptoFool, Oct 31, 2022
    #1
  2. CryptoFool Win User

    How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?

    One other thing I've checked is to run "AMD Software: Adrenaline Edition" and check the version of the drivers for my GPU. The "Driver & Software" section of the app's main window shows "Current Version: 22.5.1 Released 4/28/2022" and "Status: Up To Date". Clicking on "Check for Updates" does not change the displayed information. The app's window offers a way to run Flight Simulator. I tried running via that method, with the same final result.
  3. CryptoFool Win User

    How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?

    Thanks Josef for your response. Despite saying that I'd wait until this evening, I decided to go ahead and delete the game and reinstall. I made sure that the install directory disappeared completely. I'm at 73% of the mandatory update that is presented when I first run the game after installing it. Hopefully a reinstall will solve the problem. If it doesn't, then I will diligently read all of the articles you link here and will report my findings.

    To answer your question about the crash/error I get...I don't get one. The FS window just disappears and I get no other behavior...no displayed dialog or indication of what happened in the XBox app window. The only evidence of the crash that I could find was the error report in the Event Viewer that I included at the end of my original post.
  4. CryptoFool Win User

    How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?

    Meant to mention...in addition to the Flight Training, I have been able to take flights in the Challenges section. It is only the World Map section that fails. I've tried 4-5 departure airports at different times of the day via a few different beginner planes.

    Maybe I'm missing portions of the install? Should I try an uninstall and reinstall. I've been hesitant to do that because of how long the download takes. I will try that overnight if I don't figure this out before tonight.
  5. JosefLBohorquez Win User

    How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?

    Hi, if the installation of your system was recent I don't think that reinstalling it again is going to change something . In your case option 3 can be skipped

    If you ask me, I don't think that installing the game on a different drive can change something. But you can give that a try.

    Right now everything points to be an specific incompatibility / bug with your current hardware setup.
    Worth it now report this problem to the developer to see if they can assist you further on this one
    We basically covered everything from your side.

    **Another thing to test could be (optional as well) try installing the Steam version and verify if maybe the problem persists there

    https://flightsimulator.zendesk.com/hc/en-us/re...
  6. JosefLBohorquez Win User

    How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?

    Thanks for all the extra info
    It seems that you already tried a lot of things :c

    I can advise you other things, but they're optional. So feel free to skip the ones that you don't like / willing to do .
    In any case please report the problem to the Flight simulator team:
    https://flightsimulator.zendesk.com/hc/en-us/re...

    1. Run the SFC tool to find and repair possible system corruptions

    https://answers.microsoft.com/en-us/windows/for...

    2. Perform an in-place upgrade for your system (don't worry your content will remain)

    https://answers.microsoft.com/en-us/windows/for...

    3. Perform a custom installation for windows (in case you want to update to 11 or reinstall 10)
    <you can recover your personal files later>

    https://answers.microsoft.com/en-us/windows/for...
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How can I get Flight Simulator to stop crashing when I attempt to start a flight in World Map?

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