How can I get back a gamer tag

ACN_657 · Nov 6, 2023

Gamertag violated community guidelines,and I appealed it and it was approved but I was never informed it was approved and it won't let me submit a appeal case

:)

Daniel Gill_354

Hi ACN_657, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

According to several searches that I did with the intention of helping you, the only solution for this problem is to contact Xbox support directly, to do this you must enter the following link.

Support: https://support.xbox.com/contact-us/

Note: You may be able to replace your old Gamertag without being charged for the change, try it and let me know what happens, if you can't do it then contact support.

Let me know if they can help you.

Best regards,
Daniel.

Jay Tarala

Thanks, I appreciate you getting back to me but that isn’t helping.

Maybe I’m not explaining this right.

I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

There is no option to look for tags associated with the same email???

All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???

chj2363

If they were connected to xbox live all you have to do is recover the accounts. If they were local accounts only and not connected to the network you're not going to be able to recover them.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello SuicidalK1TTENS, From your description I see that you have already contacted Xbox support before, in cases like him only they will be able to help you.

XBF Brad A

Hello Mikayel,

Sorry for the issue with the gamer tag. Unfortunately, no one here can do anything regarding the gamer tag. The only people that can do this are the enforcement team. You can file a case review on the
enforcement website, but they will be the ones to determine if you can get it back. If it was changed just today not sure how someone else already has it. It takes a while for a gamer
tag to be released.

Thanks,

Brad

How can I get back a gamer tag