How can I get a refund on a game I purchased for pc by mistake? (Refund page stuck loading..)

Discus and support How can I get a refund on a game I purchased for pc by mistake? (Refund page stuck loading..) in XBoX Sales and Promo to solve the problem; Greetings! I tried to buy "Halo: The Master Chief Collection" for my xbox one through browser, and even though I chose "xbox" as the console I wanted... Discussion in 'XBoX Sales and Promo' started by KadhemBen cha3bene, Apr 13, 2021.

  1. How can I get a refund on a game I purchased for pc by mistake? (Refund page stuck loading..)


    Greetings!
    I tried to buy "Halo: The Master Chief Collection" for my xbox one through browser, and even though I chose "xbox" as the console I wanted the digital copy on, the purchase that was registered was for PC

    Is there ANY way I could get a refund so I can buy the game on Xbox One instead, or transfer my game from PC to Xbox? (I did not download the game yet, so it's 0 minutes of playtime, and it's been exactly one hour since the purchase..)

    I tried the refund page:
    https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders
    But it's been stuck for the last 30 minutes in the loading screen with the xbox logo...

    :)
     
    KadhemBen cha3bene, Apr 13, 2021
    #1
  2. ngocphi Win User

    How can I get a refund on a game I purchased for pc by mistake? (Refund page stuck loading..)

    If you ar using chrome switch to edge or Firefox as chrome.has known issues with most websites
  3. KadhemBen cha3bene Win User

    How can I get a refund on a game I purchased for pc by mistake? (Refund page stuck loading..)

    Greetings!
    I managed to find the issue: My IP address, I am not in the US mainlad, so I asked my brother to login for me, and it worked just fine.
  4. SammyVS Win User

    How can I get a refund on a game I purchased for pc by mistake?

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    It is not possible to exchange but you can ask for a refund. On this link, you have all the information on how to request a refund.
    https://support.xbox.com/en-US/help/subscriptio...
  5. Jay (Vijayasimha BR) Win User

    I'm not seeing anything of my games

    Also, are you sure the game is not the PC version?

    Plenty of times if the game is on your account, but not on your Xbox, perhaps, the game is simply available on Xbox or you have purchased the PC version by mistake.

    if you purchased the PC version by mistake, then, you can quickly get a refund and purchase the Xbox version.
  6. TimothyO'Connor2 Win User

    Flight Simulator 2020 searching for updates forever

    This didnt work - every time I use task mananger to kill it, the next time I run the game, it gets stuck on the 'blue loading bar'. The only thing that allows me to get back to 'Checking for updates' is a complete uninstall and re-install of the game.
    I'm then stuck at that page.

    Refund time!
Thema:

How can I get a refund on a game I purchased for pc by mistake? (Refund page stuck loading..)

Loading...
  1. How can I get a refund on a game I purchased for pc by mistake? (Refund page stuck loading..) - Similar Threads - refund game purchased

  2. Why can't I get a refund on the wrong version of a game purchase?

    in XBoX Games and Apps
    Why can't I get a refund on the wrong version of a game purchase?: I gifted Halo MCC to my dad for Father's Day and he was able to redeem the code and install the game on his Xbox series X, but when he goes to open the game it gives the error code 0x803f8007. The...
  3. I’ve been waiting for refund from game purchases since December, they have been accepted I...

    in XBoX on Consoles
    I’ve been waiting for refund from game purchases since December, they have been accepted I...: My son was incorrectly charged for vbucks in December, I’ve been waiting since then for a refund. It has been excepted but I can’t find anywhere to discuss this as surely it should of been...
  4. Refund for game pass purchase that was not me

    in XBoX Games and Apps
    Refund for game pass purchase that was not me: Game pass charge for $52 on my account. My game pass renews the 18th of every month. This purchase was not me. f29c9ebe-3d21-4881-a117-ae57d3c15492
  5. Refund on wrong purchase digital game

    in XBoX Games and Apps
    Refund on wrong purchase digital game: I was wondering if I could get a refund on a digital game I got. The wrong one eac5b129-f1a4-4256-86b9-acaa60f92eeb
  6. i would like to get a refund for a game that i purchased

    in XBoX Games and Apps
    i would like to get a refund for a game that i purchased: Today i purchased GTA 5 but it won't download. i've tried trouble shooting and iv'e also tried the solutions that have been mentioned and it still won't download. So i would like to have a refund...
  7. Can I refund an accidental purchase for a game I've already played on game pass?

    in XBoX Games and Apps
    Can I refund an accidental purchase for a game I've already played on game pass?: I just purchased minecraft on the store rather than renewing my game pass thinking that I would be able to play online with my friends without the game pass subscription, and I would have the...
  8. Refund Request for Game Pass Purchase

    in XBoX on Windows
    Refund Request for Game Pass Purchase: Both the xbox app and gamepass for whatever reason has decided not to work this month, so I'd like to request a refund for this months purchase. I cant make a ticket online because it doesn't...
  9. How do i get a refund on in game purchases because the purchase on content didn’t pop up...

    in XBoX on Windows
    How do i get a refund on in game purchases because the purchase on content didn’t pop up...: I tried to purchase 20 dollars of in game content one time and it bought it twice and a 5 dollar one and i want a refund for all of it because none of it even popped up but it still charged me...
  10. How do i get a refund on a game i accidentally purchased

    in XBoX Games and Apps
    How do i get a refund on a game i accidentally purchased: I accidentally bought. 2k23 and want a refund please 786638c2-06fb-4178-bedf-ea3893bbee6a