How can I get a refund from untouched Anthem -game?

Anthem cannot harm your console. At this point I would assume you are also outside of the 14 day refund window. As payments for preorders is taken at minimum 10 days before release.

So if I asked you a month ago is it possible that anthem could harm my ps4 how do you think you would've answered? So how can you be so sure it wont harm other consoles too?

The game can not harm your console.

Once again something on the internet get's blown out of proportion.

Try this link below. There should be an green Icon that says Xbox Refund Request Solution. that is the automated process to request a refund for the game. If it's unavailable for that game using the link there is a manual request option that can take up
to 72 hours for someone to respond regarding the refund request.

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Good day

Refunds have certain criteria before it can be processed.

1. Need to have purchased it in the last 14 days.

2. Have not played it for more than 2 hours.

You are only allowed 1 refund in a 12 month cycle as per the terms of service/sale.

So you can't get refund from pre-orders? Well that's great!

Good day

Refunds have certain criteria before it can be processed.

1. Need to have purchased it in the last 14 days.

2. Have not played it for more than 2 hours.

You are only allowed 1 refund in a 12 month cycle as per the terms of service/sale.