How can I fix this?

Discus and support How can I fix this? in XBoX Accessibility to solve the problem; So back when I was in 5th grade my dad passed away, and he had all the settings on the Xbox (shared by both me and my brother) made in certain ways... Discussion in 'XBoX Accessibility' started by Payton Ellen Lewis, Aug 17, 2023.

  1. Payton Ellen Lewis
    Payton Ellen Lewis Guest

    How can I fix this?


    So back when I was in 5th grade my dad passed away, and he had all the settings on the Xbox (shared by both me and my brother) made in certain ways where we had to ask for permission to do certain things, and to change settings on our account, such as the pfp and if our real names were shared or not, ect. But he has it set where we have to put in his password to even access his account. I'm 14 now and my brother is 16. My mom doesn't know the password and we have full permission to do literally whatever we want to and we live in a very not strict household. But we can't do a lot that we want because of not having access. The emails connected to the account are not in use, and ever single password that we would have known we tried. How can I fix this??

    :)
     
    Payton Ellen Lewis, Aug 17, 2023
    #1
  2. Smwutches Win User

    How can I fix this?

    For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com Investigations can take time, so the suspension
    could be for something that took place days ago.
  3. M3tal Daz3 Win User

    How can i fix this?

    Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account.
  4. WPAK Win User

    How can I fix this?

    Hi there,

    I'm unsure what you exactly mean with that every account get's locked, what exactly happens and is the console connected to Xbox Live?
  5. Smwutches Win User

    How can i fix this?

    Unfortunately, there is no way to fix it. The game is region locked. In order to redeem it, your account region has to match your physical location and you have to be in a region where the game is available. Since Romania is not a supported region, the game is not available there.
  6. andersonpassos Win User

    How can I fix this?

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    it will be necessary to restore the xbox to the factory default, try to restore using a pen-driver.

    https://beta.support.xbox.com/help/hardware-net...
Thema:

How can I fix this?

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