How can I fix this ?

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com Investigations can take time, so the suspension
could be for something that took place days ago.

Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account.

Hi there,

I'm unsure what you exactly mean with that every account get's locked, what exactly happens and is the console connected to Xbox Live?

Unfortunately, there is no way to fix it. The game is region locked. In order to redeem it, your account region has to match your physical location and you have to be in a region where the game is available. Since Romania is not a supported region, the game is not available there.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

it will be necessary to restore the xbox to the factory default, try to restore using a pen-driver.

https://beta.support.xbox.com/help/hardware-net...