How can i fix this thing??

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello Alexo_924,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

It's start download now !!
Thank you so much Dérek.
You're so Good.

On pc i have tired Reset microsoft store cache Reset Repair Xbox app and it doesn't work

HelloMontri!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Friend, I'm sorry, but unfortunately our service needs to be in English only. I don't understand the information in the image you sent, could you explain to me exactly what happens?

And what would your platform be, please?

Also tell me what processes you've already tried, so I can send you new ones.

I look forward to it, thanks!