How can I fix my Xbox x

Hi Lewis, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This is probably happening due to the fall.

The fan might have been damaged.

Please, register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

I belive fall damage is not covered by the Warranty.

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

You can check the repair cost here:

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

I hope this helps.

I play on the Xbox Series X and my game crashes every time i start the expansion. Its not only a PC thing

How can i fix this?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

what is your xbox model?

I have a Xbox one X. Some time last month.

Hi, William. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

May I know which device do play cloud gaming on? Kindly also check if you encounter the same issue on Xbox.com/play.