How can I fix my account so that I can play on servers

Hi what error messages are you getting? Are you in a family account by chance? If so you will need the people in charge of it to make the changes for you.

Hello Jordaine4o!

Thanks for reaching out to Xbox forums support.

Can you please provide more details / information as to what it is that you're trying to do

or not able to do? The more infomation that you provide will allow us to better assist you.

We look forward to hearing back from you.

Felix

Xbox forums support

Hello, my advice that you contact Microsoft technical support, they are the only ones who can help you with your account problem and recover or restore it if possible or give you a solution to the problem you have, greetings

Hi there Glende, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

If the refund was approved by Xbox more than 5 business days ago (taking into account that Saturdays, Sundays, and holidays are not business days), and you have received an email notifying you of the approval, then please respond to that email. This is the only way to get back in touch with the team that originally handled your refund request.

However, if you haven't received any email notification of your refund approval, you should contact Xbox Support directly for further assistance. They are the only ones who can help you with this problem.

Please note that in this public community forum, we are just players like you trying to help and guide other players. This means we don't have access to other accounts or information about refunds for other users.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Hello Cedrickp Morales,



Greetings!



Thank you for posting in Microsoft Community.



It seems that your concern is very interesting and to help you achieve, it is best to address your concern to the game support team to get the most accurate information to your concern. Let us help how to get there.

If you are trying to play on Minecraft server, you can reach out Minecraft support or visit their dedicated forum. You can use the link below:

• Minecraft Forum - Minecraft Forum
  

To submit a ticket request for Minecraft, use this link: Contact Us | Minecraft Help



We are positive that you’ll get more relevant information and best resolution to your concern.



Sincerely,