How can I find who’s the organiser for my son family safety group?

Hi Dora_Led, my name is Joel, I'm here to help you with any problems or questions you may have.

Dora_Led, however only you as a user or your parents can change the privacy settings of an account, to do this you must go to the link: https://account.xbox.com/settings You must place all the items that appear in the list in "Allow"

In case yours is a minor account, it will not allow you to make any changes to the settings from your account, you will need to have an adult include your account in a family group from the link: https://support.xbox.com/en-US/help/family-onli... and then that adult can make all the changes.

Note When you grant applications permissions on a limited console, they are saved only on that console. If you use multiple consoles, make sure you grant permissions to your applications on all of them.

Regards

Hi Naomi,

If you’re on an adult account (at least 18, or 19 in South Korea), then you can leave the Microsoft Family anytime. Otherwise, if you’re on a child account, a parent/guardian (organiser) would have to remove you.

Note that Family groups without an organiser and at least one other family member will be deleted, so this theoretically should automatically be the result if you’re the only one in the group.

Refer to:

Leave family group or remove members - Microsoft Support

and

Remove yourself or a family member from your family group on Xbox | Xbox Support

This guide should help if you experience any issues with the above:

Troubleshooting Microsoft Family Safety - Microsoft Support

Hope this helps.

Are you the organiser of the family group? Can you try doing it from the organiser account?

here's how you submit a case review:

Sign in and visit the Enforcement history page.

Enforcement history

NoteIf you’re a member of an Xbox family group, an organiser in your family group must sign in to their Microsoft account to review your enforcement details before they can submit a case review on your behalf.

If you’re an organiser of an Xbox family group, you can choose the gamertag of the account that you’re reviewing under Viewing enforcement history for. Under Enforcement history or Active suspensions you may find active enforcements for your account, or one that you've selected.

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.

After you've completed the form, select Submit.

Hi LuckyLacey

If you are seeing this message then you are part of a Microsoft Family group as member (child). Only an organiser (adult) can change these setting.

You will need to ask an organiser to log-in to the web page, find you as a member and change these settings.