How Can I Download a Gift From Message Center - Forza Horizon 5

This was a huge help and fixed my issue. I found it easier to navigate on a desktop and use the Privacy button on the top dash bar for a more direct link.

After hitting the Privacy button, I choose the Xbox Logo Tab under the “Manage your Privacy Settings” where I found all the settings.

Thanks again for your help.

No worries, glad to hear it’s resolved! Feel welcome to post back if you encounter any errors, or have any further questions or concerns

Happy holidays!

Hi there Dwight, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

For in-game issues like the ones you are experiencing with Forza Horizon 5, it is necessary for you to contact the game's dedicated support team so they can assist you, as they are the ones responsible for helping with these types of internal game problems.

You can reach out to them through the following link:

https://support.forzamotorsport.net/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I appreciate your understanding and wish you good luck!

Kind regards,
Gerardo.

Hi Robert,

The specific setting you need to enable/allow is under the privacy tab. ‘You can see and upload community creations’ - set to everyone. This option would also enable access to the Auction House

You can adjust these privacy settings at https://account.microsoft.com/family and select the child account on the privacy & online safety page, or on a Xbox One or Series X|S console.

Refer to this support guide:

Manage Xbox online safety and privacy settings | Xbox Support

Once you’ve made these changes, your son would need to sign out then back in again for the updated settings to take effect on his account. Also be sure to select ‘submit’ to confirm and save these settings, which would apply to the account on all devices.

More information on Microsoft Family settings and features here: https://www.xbox.com/community/for-everyone/responsible-gaming

Family & online safety | Xbox Support

Hope this helps.

In Forza Horizon when you receive a gift containing a car you must see a notification saying that it was added to your garage, did you see that message? if not, maybe if you to the message center you can check if you have the gift there and claim it.