how can i change the email of this account

Hello NoahTPG, sorry to hear you're having trouble with your accounts.

I'm afraid that you would need to open a ticket for an account takeover at https://support.xbox.com/contact-us. Just start a chat and when you get to a fellow Xbox gamer as to be escalated to a Microsoft Advocate.

Hi,

You’ll want to use this
link to explain how to change your email address.

how did you change the email as the email address IS the microsoft account and everything purchased is tied to that microsoft account, you can only change a microsoft account email via alias creation.

Hi there!

Thanks for reaching out to us with this issue. If you have access to both accounts, then you can do a "shuffle" of the account email alias to free it up for use on your other account. You can find the instructions on how to make the changes in our support
article entitled How to change the email address associated with your Microsoft account that will detail on how
to make changes to the email alias used for sign in.

Give it a try and let us know the results!

I hope that this helps out!

This can only work if your emails are NOT hotmail, outlook or live emails as those are Microsoft email addresses. That may be the cause of your problem. You can not change TO an email that is a Microsoft email. You can change a Microsoft email to any other
non Microsoft email, though.

Please see this page on how to change the emails if you don't have those emails as your current primary ones:

http://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account