How can I access to my account

Discus and support How can I access to my account in XBoX on Mobile to solve the problem; Hi i have a problem with my account i tried using an account with outlook.com but it got blocked because i enter my password too many times even though... Discussion in 'XBoX on Mobile' started by MarkyChoco, May 2, 2020.

  1. MarkyChoco
    MarkyChoco Guest

    How can I access to my account


    Hi i have a problem with my account i tried using an account with outlook.com but it got blocked because i enter my password too many times even though i put the right password my accout name is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and if u would like to contact me personally here
    is my gmail *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** thanks

    :)
     
    MarkyChoco, May 2, 2020
    #1
  2. ImpaledGremlin Win User

    How can I access to my account

    Hi if you go to the below it should help you get through the process

    Lost password

    Happy gaming
  3. DeadOnMidnight Win User

    How can I access to my account

    Best thing I can suggest is going through the "forgot password" steps.
  4. Lumie Helps Win User

    How can i access my account

    Hello Josh H,

    Thank you for reaching out to the Microsoft Community. My name is Lumie and I'm happy to help.

    I'm sorry you're experiencing this problem. I understand how important recovering your account is to you.

    Important: The account recovery form can only be used if two-step verification isn't turned on.

    If you did not have 2FA active on the account, you will need to try the Account Recovery Form again: [https://account.live.com/acsr]

    Sometimes their answer can get lost in traffic, the best thing to do is to try again.

    Detailed steps on how to use the Account Recovery Form can be found here: [https://support.microsoft.com/office/b19c02d1-a782-dee6-93c3-dc8113b20c42]

    Microsoft takes account security very seriously, that's why Account Recovery is an automated process with no human influence. If you don't have the correct information, you may not be able to get through account verification using the Recovery Form.

    The Account Recovery Form requires adequate information to prove that you are the owner of the account. The Account Recovery Process can be a time consuming process, but providing as much info as possible from the start of the process will increase the possibility of being verified by the automated process. You'll need to keep trying until you're verified by Microsoft.

    Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

    It's important to note that Microsoft Support will not be able to grant you access to your account, you will be sent back to the Account Recovery pages that have been linked above.

    If your Microsoft account recovery request was not granted or was unsuccessful, please click the attached link for more information: [https://support.microsoft.com/office/dc56c3e3-dff0-4ed5-8edb-60290eea6b53]

    While it might not be the outcome you are looking for, if you’re unsuccessful in recovering your account, then you will need to create a new Microsoft account. You can do that by clicking this link: [https://signup.live.com/]

    Let me know if you need more help.

    Regards,
    Lumie
  5. MarkyChoco Win User

    How can I access to my account

    I have tried that and it doesn’t work but thanks for the help
  6. CIDkidzPILLZ Win User

    I can not access my account

    Take a look over the
    Compromised account solution
    for all of your options in this type of situation.

    Hopefully you'll be able to get access to it again soon. I wish you the best of luck.
Thema:

How can I access to my account

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