how ca i get my money back

EpISQUALL · Jan 6, 2018

hey there! i bought a xbox 360 key for forza horizon 2 on my xbox one and i didn't know that it only works on xbox 360 .is there a method to get my money back or at least the game unreedemed or something like that?

:)

ngocphi · Jan 6, 2018

How can I get my money back?

usually though there is no refunds for 1month memberships

refunds still have to be phone support

also you will have to turn off autorenewal

iKxrl · Jan 6, 2018

How can I get my money back?

Thanks! I'll do it tomorrow morning as they go off at 5pm sure so

ONEEYEDKILLAh · Jan 6, 2018

Hi, for refund requests, they need to be made through billing support, but are possible in some cases. You can phone or live chat with them to help process this request. To phone you can get a number for your area here Customer Support
or live chat here Contact Us | Xbox Support .

ONEEYEDKILLAh

Hi, for refund requests, they need to be made through billing support, but are possible in some cases. You can phone or live chat with them to help process this request. To phone you can get a number for your area here http://support.xbox.com/contact-us?isChatCallAvailable=false
or live chat here http://support.xbox.com/contact-us .

Smwutches

You would need to go to http://commerce.microsoft.com to see if you can start a refund there. If not, you will need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

maxen

You would need to speak with the Billing team at Phone Support to discuss your options regarding this.

support.xbox.com/contact-us

Smwutches

You would have to call support to see if they can do anything.

Rostom L

Hi there!

Please confirm on your account subscription page here https://account.microsoft.com/services if it's currently active then go to your order history https://account.microsoft.com/billing/orders if you see the recent payment.

You may try to cancel it and see if you could get an automatic refund. If not, you can request manually through this form https://support.xbox.com/forms/request-a-refund

how ca i get my money back