Hours added to Solitaire events

Discus and support Hours added to Solitaire events in XBoX on Windows to solve the problem; I cannot finish all of the event challenges at one time, so I exit the event, go back to the main screen, then "x" out of the entire window. I then... Discussion in 'XBoX on Windows' started by RufusStargate, Feb 14, 2019.

  1. RufusStargate
    RufusStargate Guest

    Hours added to Solitaire events


    I cannot finish all of the event challenges at one time, so I exit the event, go back to the main screen, then "x" out of the entire window. I then shut down my computer, and when I turn it on and go back to finish the event, 6 or 7 hours have been added
    to my real time!!

    I think some others are also having this problem, including Premium users like myself.

    Is there a way to avoid this from happening other than spending 1 to 2 consecutive hours completing all of the challenges?

    :)
     
    RufusStargate, Feb 14, 2019
    #1
  2. XBF Brad A Win User

    Hours added to Solitaire events

    Hello Rufus,

    Sorry for the issue with solitaire events. We recommend going to the
    Microsoft casual games community     as they deal with these games. The community there is also very helpful.

    Thanks,

    Brad
  3. Tiggertanty Win User

    Hours added to a Solitaire event while absent

    I feel like this message to Support, was not only heard, but acted upon also. I have tested the waters twice, (leaving an Event, because I had to...then returning later), since this post, and my actual playing time was recorded. I'd like to personally thank
    MS Support for fixing the problem. :)
  4. Torres1428 Win User

    counting time

    I'm playing on a computer Microsoft solitaire collection and the so called "Event" where the different games are all on time. And when I'm shutting the program and then the computer the "Event" game still counts. And next morning when I continue playing
    I've got 7-8 or more hours added to my result. In that way I have to finish the game on the same day or not shut down my computer during night.
  5. RobertSoszynski Win User

    microsoft solitaire and majong games

    I am experiencing exactly the same problem at the moment. It is happening with Solitaire, Mahjong and Word Games. Funnily enough it doesn't happen with Sudoku which doesn't play ads! The 'Microsoft Casual Games' ad (horrible ad) has never played properly
    for months - it plays for a few seconds, freezes for some secs plays again for a few seconds, freezes and then totally drops out into the game - WTF!!?? It makes it extremely difficult playing the Events in Solitaire or even to finish one of the daily challenges
    in Mahjong, Solitaire of MUWG. I've restarted the PC to no avail. I had formed the opinion that it is entirely due to the ads not playing nicely. How does one even refer this issue to tech support?
  6. KTMgametag Win User

    Unable to launch event

    Solitaire event working now
Thema:

Hours added to Solitaire events

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