horror rewards? im not showing it pending ?

I bought the bioshock collection more than 96 hours ago ... the VIP % got increased ... but the mission isn't showing I purchased my 59.99 title ... and I've gotten 5 acheivments ... but non of that is showing ... can you check this out for me please ..
thanks... and my credits asked to be deposited on. the 27th are still sitting there ... so I'm hoping on the 11th all that goes in ... please check it out for me

:)

 

I Heart Horror Rewards not posting

I purchased Layers of Fear and the Dead Island Definitive collection for the I Heart Horror mission back on 1 October. Afterwards, I unlocked 9 achievements in Layers between 5 and 6 October, and 11 achievements in Dead Island from the 12th on. While the
Level 1 reward boost is showing as a pending credit, the level 2 boost hasn't popped up yet. In addition, even though I had over 5000 credits after the 15th, the credits never posted to my account.

 

i requested deposit on the 27th?... but then it said the 11th ?

Hello playitagainsam2,

I can confirm Smwutches response. Since your I Heart Horror offer completion will be shown as pending after this deposit, it will not be included in this deposit. Unfortunately, we cannot make deposits outside of scheduled deposit dates.

 

Hello playitagainsam2,

We see that your purchase was on the 25th. On the 29th, you were properly Rewarded for this offer. However, we do see that the achievement portion of the offer did not complete successfully, and will adjust you for completion of that offer. Apologies for
the inconvenience. You should see the Credits pending by the end of next week.