Horizon4 stuck on xbox-login

LP12389 · Feb 27, 2020

Hello everyone

I am experiencing an interesting (and rather aggravating)behavior with my horizon4:

As recent as last week i was able to start the game no problem. Now I can't seem to pass the "loading ... please wait ... "-Screen. In the past, that was when a window popped up signing me in to the xbox account - That does not happen.

I can see the app is (or at least pretending to be) doing stuff as the task manager tells me that cpu usage is 33% and memory usage at about 2 GB ..

But even after a long time of waiting, nothing seems to be happening.

I've tired:

- uninstalling the extention-packs (car packs)

- removing and installing the game afresch

- changed all my xbox-Account settings back to the defaults.

anybody ever experienced a similar behavior ?

Could it be due to any windows-setting ?

Game Version: 1.397.978.2

Windows 10 pro with an up-to-date update history (as of Feb. 26th 2020)

:)

schnurren

Hello LP12389,

I was trying to get you some workarrounds for this, and I found this on Forza forums : https://forums.forzamotorsport.net/turn10_postsm971814_Stuck-in-an-infinite-loading-screen--PC.aspx

Check the solution explained in this specific post to see if it works for you :

https://forums.forzamotorsport.net/turn10_postsm1108098_Stuck-in-an-infinite-loading-screen--PC.aspx#post_1108098

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

HueHef785

hmmm..I hadn't had that issue.

XBF Brad A

Hello all,

As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.

Thanks,

Brad

Aradeen

Le problème pourrait peut être venir d'un fichier en cache corrompu. Avez-vous tenter de vider le cache de votre console en suivant cette procédure ?

Étapes :

Maintenez enfoncé le bouton d'alimentation sur le devant de la console jusqu' ce que votre Xbox One s'éteigne complètement.
Une fois que les lumières l'avant de votre Xbox One et sur le bloc d'alimentation de la console sont éteintes, débranchez le câble d'alimentation de l'arrière de votre console.
Attendez au moins 30 secondes.
Rebranchez le bloc d'alimentation sur votre Xbox One et rallumez-la.
Démarrez le jeu.

Horizon4 stuck on xbox-login