Horizon 4 from game pass wont launch

Discus and support Horizon 4 from game pass wont launch in XBoX Games and Apps to solve the problem; Hello. Ive recently installed forza horizon 4 from the game pass. Once it installed it wouldnt launch and said i needed to update my system, so i did.... Discussion in 'XBoX Games and Apps' started by scottlewis5, Oct 15, 2018.

  1. scottlewis5
    scottlewis5 Guest

    Horizon 4 from game pass wont launch


    Hello. Ive recently installed forza horizon 4 from the game pass. Once it installed it wouldnt launch and said i needed to update my system, so i did. I then went to launch the game again and this time it said the game needed to update.. So i let it, now
    its saying i need to do an offline system update where i have to fanncy about with a usb stick and .zip files. I do not have a pc. Can i seriously not play this game without doing all of this? Error#800701E7.

    Thankyou for any insight,

    Regards, an unhappy gamer.

    :)
     
    scottlewis5, Oct 15, 2018
    #1
  2. XBF Leslie D
    XBF Leslie D Guest
    XBF Leslie D, Oct 15, 2018
    #2
  3. Xbox Game Pass

    Will Xbox Game Pass subscribers be able to play Forza Horizon 4 early ?

    if not I would like to suggest that certain Xbox game pass subscribers can Play Forza Horizon early
     
    XboxGamer2018, Oct 15, 2018
    #3
  4. XBF Paul M
    XBF Paul M Guest

    Horizon 4 from game pass wont launch

    Hiya!

    Paul from the Xbox Forums Team here to assist with the issue, it looks like you're unable to launch Forza Horizon 4 due to a system update being required. It's unfortunate that you don't have a PC but I do recommend performing the offline system update if
    possible. There are a few options available to perform the offline system update. You could try going to the local library, family members
    house, friends or even a local Microsoft store if one is near you. If you're unable to perform the offline system update then the best solution would be to
    Contact Customer Support
    to see if they have any other options available for you. I hope this information was helpful in resolving the issue. Please let us know how it goes. Thank you!

    Best Regards,

    Paul Xbox Forums Team!
     
    XBF Paul M, Oct 15, 2018
    #4
  5. Saeleth
    Saeleth Guest
    Hi there,

    There are a few steps you can take that thankfully should help resolve the issue for you. First I would perform a full shut down and reboot of both your console as well as modem / router. If this doesn't resolve the issue, please delete and reinstall the
    game as this should help resolve the issue. If the issue persists please let us know and we can go from there!
     
    Saeleth, Oct 15, 2018
    #5
  6. scottlewis5
    scottlewis5 Guest
    Hello again. I followed the steps and extracted the files onto a hard drive. Ive formatted it yet when i bring up the troubleshoot screen, the "offline system update" option isnt illuminated. Any ideas?
     
    scottlewis5, Oct 22, 2018
    #6
  7. SigmaTheDJ
    SigmaTheDJ Guest
    Here's 2 things to double-check: -

    1. Make sure the USB stick is formatted to NTFS, not FAT32 or any other file format.

    2. Make sure that you have copied over the entire $SystemUpdate folder that's inside the OSU1.zip file that you downloaded, not just the files that are inside the $SystemUpdate folder.

    As long as the USB stick is formatted to NTFS and the $SystemUpdate folder is present on the root of the drive, when it's plugged into a USB port on your console the "Offline system update" option should light up.
     
    SigmaTheDJ, Oct 22, 2018
    #7
  8. scottlewis5
    scottlewis5 Guest

    Horizon 4 from game pass wont launch

    Hello again. Double checked everything you stated and tried it with multiple devices, nothing is making the option to offline update illuminate. Tried all 3 usb ports too but nothing. Is my xbox faulty?
     
    scottlewis5, Oct 24, 2018
    #8
  9. SigmaTheDJ
    SigmaTheDJ Guest
    If you're 100% sure the USB stick was prepared correctly, you've tried different sticks, and you've tried all of the console's USB ports, then it could be a hardware issue.

    Is the console still under warranty?
     
    SigmaTheDJ, Oct 24, 2018
    #9
  10. XBF Diego M
    XBF Diego M Guest
    Hey Scott,

    I'm sorry to hear of these issues that are giving you a hard time.

    If you have followed all of the above steps above and the option is still not illuminating, then I suggest to try one more time with another compatible USB drive to rule that out before a service request for your Xbox is recommended.

    If it comes down to a repair then you can register your console online on the
    Devices
    section of Microsoft's support site or you may contact
    Xbox Support.
     
    XBF Diego M, Nov 2, 2018
    #10
  11. scottlewis5 Win User

    Horizon 4 from game pass wont launch

    Hello again. Double checked everything you stated and tried it with multiple devices, nothing is making the option to offline update illuminate. Tried all 3 usb ports too but nothing. Is my xbox faulty?
  12. SigmaTheDJ Win User

    Horizon 4 from game pass wont launch

    If you're 100% sure the USB stick was prepared correctly, you've tried different sticks, and you've tried all of the console's USB ports, then it could be a hardware issue.

    Is the console still under warranty?
  13. scottlewis5 Win User

    Horizon 4 from game pass wont launch

    Hello again. I followed the steps and extracted the files onto a hard drive. Ive formatted it yet when i bring up the troubleshoot screen, the "offline system update" option isnt illuminated. Any ideas?
  14. XBF Paul M Win User

    Horizon 4 from game pass wont launch

    Hiya!

    Paul from the Xbox Forums Team here to assist with the issue, it looks like you're unable to launch Forza Horizon 4 due to a system update being required. It's unfortunate that you don't have a PC but I do recommend performing the offline system update if
    possible. There are a few options available to perform the offline system update. You could try going to the local library, family members
    house, friends or even a local Microsoft store if one is near you. If you're unable to perform the offline system update then the best solution would be to
    Contact Customer Support
    to see if they have any other options available for you. I hope this information was helpful in resolving the issue. Please let us know how it goes. Thank you!

    Best Regards,

    Paul Xbox Forums Team!
  15. XBF Diego M Win User

    Horizon 4 from game pass wont launch

    Hey Scott,

    I'm sorry to hear of these issues that are giving you a hard time.

    If you have followed all of the above steps above and the option is still not illuminating, then I suggest to try one more time with another compatible USB drive to rule that out before a service request for your Xbox is recommended.

    If it comes down to a repair then you can register your console online on the
    Devices
    section of Microsoft's support site or you may contact
    Xbox Support.
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Horizon 4 from game pass wont launch

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