Hoping to change gamertag for free based off of support/case

Discus and support Hoping to change gamertag for free based off of support/case in XBoX on Consoles to solve the problem; After speaking with the Xbox support agent, I was told to contact the enforcement team after one of my friends accidentally used my free gamertag... Discussion in 'XBoX on Consoles' started by Johnathan_1234, Feb 21, 2019.

  1. Johnathan_1234
    Johnathan_1234 Guest

    Hoping to change gamertag for free based off of support/case


    After speaking with the Xbox support agent, I was told to contact the enforcement team after one of my friends accidentally used my free gamertag switch on my new account without my permission and I was about to change it in a few days. To avoid the
    $10 charge, I was going to be told a way to deal with my situation. Thank you : )

    case number: (Mod Removed-Personal Information)

    :)
     
    Johnathan_1234, Feb 21, 2019
    #1
  2. steeledwand7664 Win User

    Hoping to change gamertag for free based off of support/case

    There is no one here that can help you with this.

    Even enforcement would not be able to help you with this unless your friend changed it to something that was inappropriate and the enforcement team forcefully changed your gamertag. At which point you could try and do a case review at the enforcement teams
    website enforcement.xbox.com

    If your friend did not change it to something inappropriate and your gamer tag was not forcefully changed by the enforcement team then honestly there is nothing that you can do.

    You have to keep in mind that you are responsible for your account at ALL times.
  3. XBF Jeremy Z Win User

    Hoping to change gamertag for free based off of support/case

    Hiya Johnathan,

    Thank you for letting us know that the issue has been fixed.
    (Since you have marked a response as answered) We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    Happy Gaming
  4. Smwutches Win User

    Hoping to change gamertag for free based off of support/case

    No. There is no way to refund a free change. Ask your friend to pay you for it.
  5. ngocphi Win User

    Hoping to change gamertag for free based off of support/case

    Ya take the issue up with your friend it is that simple
  6. Smwutches Win User

    Hoping to change gamertag for free based off of support/case

    No. There is no way to get another free change.
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Hoping to change gamertag for free based off of support/case

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