Home Xbox reset randomly

Hi Jacob,

Thanks for coming to the forums with your issue with home console switches. You can look at the guide for
home console, it explains how you may qualify for one last switch.

NoteCustomer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
Helpwhen you see the message,
Can’t make this your home Xbox. You may be eligible to receive an exception.

Thanks,

Brad

Ive tried using the help pages and all they do is show me how to set up a home xbox but not how to fix the issue of it resetting the home Xbox by itself

Me and my friend have each other's Xbox ones set as our home consoles. Then out of nowhere it reset so we have no home console. I can still swap back, but my friend ran out of switches because of this problem. I already tried
contacting support about this issue but they said any issues with home xbox aren't a valid reason to talk with a member of the support staff. I need help.

To add hopefully your friend lives in the same household as you. If not then using the home xbox feature in this manner is actually against the terms of service.

It was meant for sharing your games/gold/etc across 2 systems you personally own/are in the same household and was never meant for sharing games to people outside of your household

Me and my friend have each other's Xbox ones set as our home consoles. Then out of nowhere it reset so we have no home console. I can still swap back, but my friend ran out of switches because of this problem. I already tried
contacting support about this issue but they said any issues with home xbox aren't a valid reason to talk with a member of the support staff. I need help.

To add hopefully your friend lives in the same household as you. If not then using the home xbox feature in this manner is actually against the terms of service.

It was meant for sharing your games/gold/etc across 2 systems you personally own/are in the same household and was never meant for sharing games to people outside of your household

We live across the street from each other and we share discs and stuff all the time

Sharing discs is fine but sharing digital games/gold by having each others xbox set as home is what is not ok.

Hi Jacob,

Thanks for coming to the forums with your issue with home console switches. You can look at the guide for
home console, it explains how you may qualify for one last switch.

NoteCustomer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
Helpwhen you see the message,
Can’t make this your home Xbox. You may be eligible to receive an exception.

Thanks,

Brad

Me and my friend have each other's Xbox ones set as our home consoles. Then out of nowhere it reset so we have no home console. I can still swap back, but my friend ran out of switches because of this problem. I already tried
contacting support about this issue but they said any issues with home xbox aren't a valid reason to talk with a member of the support staff. I need help.

To add hopefully your friend lives in the same household as you. If not then using the home xbox feature in this manner is actually against the terms of service.

It was meant for sharing your games/gold/etc across 2 systems you personally own/are in the same household and was never meant for sharing games to people outside of your household

We live across the street from each other and we share discs and stuff all the time