"Home Xbox" help

TEC AgentOfEvil · Jul 22, 2014

Hi,

i ii need some help please. In my house, myself and my housemate have 4 Xbox one consoles between us. Last week we got them mixed up, and had to play around with the home console settings. now my xbox says "home Xbox" settings can only be changed up to 3
times a year. My main profile, which has been gold for over 7 years, now is without a "home xbox" and thus I cannot access all my games on all my consoles.

Is there a way this setting can be overridden on my account. I have contacted microsoft support, and they said they cannot fix this issue, and an admin on here might be able to. I only need to change the setting 1 more time so get it back on to my main
xbox. If I cannot play my games for a whole year, what point is there is even keeping it?

Also, in future, perhaps a warning on the system about how many changes you have made and how many you have left. I was unaware there was a limit prior to the xbox prompting me I had exceeded it.

Thankyou for your time and I look forward to hearing from you soon.

:)

WPAK · Jul 22, 2014

"Home Xbox" option please help!?

Hi there,

you won't need to set your console as Home console to be able to download the games purchased via an account, any digital purchase is connected to the account that initially bought the item, that account should be able to redownload them.

The Home console setting is to share the accounts subscription and digital purchases across the console so that other profiles on that console will be able to use them.

Also be aware that the Home console setting is meant for within the Household, hence why there is a limit to change it. If you do need to set the setting, then you will need to contact Xbox Support like advise by kiralouise27, Xbox Support will determine
if a reset is in order.

V1 Diziahh · Jul 22, 2014

"Home Xbox" option please help!?

I'm trying to put my xbox as my "home xbox" so I can get my games again but it won't let me, it says Ive used them all up but I never used them ever. If you could give me an extra one or the 3 a year back that would be amazing thanks. My Gamertag is .