Home Xbox for Xbox Account Frustration

I am sorry, I understand the frustration you are feeling. The sharing only works on the Xbox when you set an Xbox as your home account it will then allow anyone who signs onto that Xbox to use your account. On the PC there is no way to set a PC as your
"home", so there is no sharing ability. We have a family of 6 and have to have 3 active accounts of Xbox Live and Game Pass to be able to share and all play at the same time, and 6 Xboxes... 😂

Hey there o DVD o!

Sorry to hear about the Xbox One Home frustrations. Each account can set their Xbox One as there home Xbox up to three times a year. After one year from your first Xbox One home change, you may change it again.

If this was done under your account without you knowing, I definitely recommend contacting our chat or phone support agents through our Contact Us page.

Hope this clears it up!

Hey Ruscito!

Unfortunately we're unable to assist in transferring credit between Microsoft accounts, but I did want to offer a different solution that may make this situation less ideal.

With the account that the Xbox gift cards were accidentally redeemed on, you could use the credit that was redeemed on that account on a game and then have that account set as your home Xbox One console (check our

Xbox One Home page for info). That way your kid can enjoy any games on that account without you having to be signed in.

Totally understand the frustration, but I hope that alternative solution helps out!

HI Phil,

Thanks for reaching out to us here on the Forums!

We understand this is frustrating and want to help as best as we can. What you can try doing is

downloading the adult account onto the Xbox. Then
set the adult account as the home Xbox. This will allow other accounts to use the games and such without the adult needing to be signed in.

Give these a try and let us know how it goes

Hi L E, my name is Courtney and I would be happy to help.

I'm glad to know that you already solved the problem you were presenting, and thank you for sharing the solution with us and the entire community. If someone has this same problem, we already know that the solution is to remove the account and add it again.

Thank you for everything, I wish you the best in your life.

Best regards,
Courtney.