Home Xbox failure

Are you setting the Xbox to Offline mode when this happens?

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey HalfricanKing, how are you today? Hope you're well.

So, how odd, have you done any procedure on the console to try to fix it.

If you did not do anything yet, there are some things we could try.

First clean the cache of your console that way:

1. Hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for him to call, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asking to pull settings from an old xbox, put no

5. You will have to log in your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves.

If it does not work and continue to kick you off and exclude your account as home xbox, try to offline update it.

https://support.xbox.com/en-US/help/hardware-ne...

In the link above go to the tab: "Download OSU1 System Offline Update File"

If your console is the Original Xbox One:

Important! For Build 6.2.9781.0, use the OSU3 Offline System Update file. For all other builds, use the OSU2 file.

Go to the tab: "Download offline update file from OSU2 or OSU3 system"

Try to remove your profile, then turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and sign in!

If the issue persists, I would strongly suggest trying the troubleshooting steps below:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear

Then select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If the issue persists, try to soft reset your console and retry again!

Hello Margome,

Thanks for reaching out to the forums. We understand you have issue with home console. Unfortunately, the

home console does not allow for 5 Xbox. Only one console can be set as your home console. It is possible to have a console have multiple accounts set it as home. If you are having the home changed on you, its best to

change your password. As there is a limit of 5 switches.

Thanks,

Brad

You can only set your Home Xbox to 1 console at any given time. If you designated another console as your Home Xbox, it will be removed from the previous console. This is limited to 5 changes per year.