Home xbox being reset but not getting more uses

Discus and support Home xbox being reset but not getting more uses in XBoX Accessibility to solve the problem; All other xboxs that had my profile as home xbox (so we could play together) had my profile removed as home xbox meaning they cant play the games, I... Discussion in 'XBoX Accessibility' started by Adrijus420, May 27, 2022.

  1. Adrijus420
    Adrijus420 Guest

    Home xbox being reset but not getting more uses


    All other xboxs that had my profile as home xbox (so we could play together) had my profile removed as home xbox meaning they cant play the games, I didnt recieve any extra uses meaning they cant reconnect the home xbox without waiting about 2 months, is this a bug or is that actually how its supposed to work?

    :)
     
    Adrijus420, May 27, 2022
    #1
  2. Georges C. Win User

    Home xbox being reset but not getting more uses

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Adrijus420, you can only have your account as primary, on one console can at a time, if you put your account in another console, just use your account to play, if you put the account as primary on a new console, it will exit the previous console and one of the chaces you have will be spent.

    How home Xbox and game sharing work

    https://support.xbox.com/en-us/help/hardware-ne...
  3. l vSirenz l Win User

    No more Xbox home reset help

    I am sorry but the limit of xbox home resets per year is put there for a reason and once they are used you must wait the allotted time before it can be used again. This is to insure there is no abusing the system. There are a few more months before November
    2018 but it will come. I think you should also make sure you first get your xbox back within your possession from your brother. You are right you can't play any games that you own without first getting your console back.
    this is why ps4 is a lot better.
  4. SpyShadow Win User

    No more Xbox home reset help

    I am sorry but the limit of xbox home resets per year is put there for a reason and once they are used you must wait the allotted time before it can be used again. This is to insure there is no abusing the system. There are a few more months before November
    2018 but it will come. I think you should also make sure you first get your xbox back within your possession from your brother. You are right you can't play any games that you own without first getting your console back.
  5. Jade Hughes Win User

    Need More Home Xbox Resets

    Hi AJ, is there a way to see when your switches will renew?
  6. [ A J ] Win User

    Need More Home Xbox Resets

    Hi, DeadStalker99!

    My name is AJ, I'm an Independent Advisor for the Xbox Community.

    Unfortunately, customer support cannot offer additional Home Xbox switches.

    If your console shows you’ve made five home Xbox switches for the year, you might be able to get 1 extra switch by completing a survey.

    Go to Settings > General > Personalization > My home Xbox > Learn more, if you see an option that says "Need one more?", click on it and follow the steps provided.

    I'm afraid that is the only way in which you could get 1 additional switch. If the "Need one more?" option is not there, that would mean that sadly, you are not eligible for it.

    ____________

    I hope this helps!
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Home xbox being reset but not getting more uses

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