Home screen not loading

Follow these steps for a possible solution:

1. 
   Turn off your Xbox completely doing a hard reset.
   
2. 
   Turn on the Xbox by Holding the Sync button on your Xbox, eject disk button, and power button at the same time.
   
3. 
   Keep holding until you hear a second power up noise then release.
   
4. 
   A screen should pop up where you can click factory reset Xbox, click on it.
   
5. 
   Then you should have the option to completely reset your Xbox deleting everything or factory reset but keep all your games downloaded.
   

Hi Alison,

Thanks for reaching out to us in the forums for this issue. I'm sorry to hear about the issue with the Xbox One Black screen.

I suggest to try the troubleshooting article : Troubleshooting
a blank TV screen or monitor while your Xbox One is on.

If none of these solutions resolved the problem, your console may need to be serviced. Go to
Device Supportto submit a repair request.

Give the troubleshooting a try and please let us know the results!

Hope this helps.

i have the same issue lately every time a add on the home screen it loads first the add on home screen then the rest of home it's annoying

When it restarts iys Gavin a problem loading all of the home screen when it does load to that point. It will just have the home screen boxes but nothing. Im still trying to get it to that point to delete the persistent storage.

Finally somebody with the same problem as I have !!!

My gamerpic is also just gone from the home screen. Been gone for a month or so...

Or actually all home screen gamerpics do not load, but are loading/working fine in other places (just not in the left upper corner on the home screen).

Did you find a solution dude ?