Home screen issue

Discus and support Home screen issue in XBoX on Consoles to solve the problem; the whats on tab at the top of the home screen does not always show up. any ideas why this is the case? 875c17c5-38fe-4c18-8307-3cc115cace8b Discussion in 'XBoX on Consoles' started by Sfoto, Apr 24, 2015.

  1. Sfoto
    Sfoto Guest

    Home screen issue


    the whats on tab at the top of the home screen does not always show up. any ideas why this is the case?

    :)
     
    Sfoto, Apr 24, 2015
    #1
  2. {Parity}
    {Parity} Guest
    Returning to home screen issue

    Try performing a hard reset on your console EXACTLY like this.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational test
    the results.

    Hope this helps. Good Luck!!
     
    {Parity}, Apr 24, 2015
    #2
  3. Ion Eclipse
    Ion Eclipse Guest
    Returning to home screen issue

    Hello. I definitely appreciate the help but i ended up sending my console in to get repaired and they sent me a brand new console. Unfortunately the problem still persists. I have no clue what to do. At this point ive tried everything...as far as i know.
     
    Ion Eclipse, Apr 24, 2015
    #3
  4. GrowlingYapper
    GrowlingYapper Guest

    Home screen issue

    This as been going on for a while same with the game tag a screen refresh brings them up but not a permanent fix.

    I put a report in the preview program its being looked at now.
     
    GrowlingYapper, Apr 24, 2015
    #4
  5. Sfoto
    Sfoto Guest
    Thanks, at least its a known issue. How do I do a screen refresh? If you mean go back into an app/game/tv and then go back home that doesn't fix it for me. Do you have another way?
     
    Sfoto, Apr 24, 2015
    #5
  6. GrowlingYapper
    GrowlingYapper Guest
    It as to be the consoles home screen also keep the two triggers pressed down and press Y.
     
    GrowlingYapper, Apr 24, 2015
    #6
  7. GrowlingYapper
    GrowlingYapper Guest
    The whats on tab is only working in the US UK Canada at the moment and could still be in preview only.
     
    GrowlingYapper, Apr 24, 2015
    #7
  8. Sfoto
    Sfoto Guest

    Home screen issue

    Thanks growling tapper. I am in the auk. So I will see how it goes.
     
    Sfoto, Oct 31, 2018
    #8
  9. GrowlingYapper Win User

    Home screen issue

    This as been going on for a while same with the game tag a screen refresh brings them up but not a permanent fix.

    I put a report in the preview program its being looked at now.
  10. Cthoms81 Win User

    Home screen issues

    I would try to clear your cache, unplug your xbox and Ethernet if you have one. Then plug it back in and start it up. If you still have issues you should contact 1-800-4MYXBOX and see if they can help fix your xbox or replace it for you.
  11. Sfoto Win User

    Home screen issue

    Thanks, at least its a known issue. How do I do a screen refresh? If you mean go back into an app/game/tv and then go back home that doesn't fix it for me. Do you have another way?
  12. Dragoon2011 Win User

    home screen issues

    I just had the same issue a few minutes ago. Issue was fixed after hard rebooting. I think it has something to do with their servers.
  13. Sfoto Win User

    Home screen issue

    Thanks growling tapper. I am in the auk. So I will see how it goes.
Thema:

Home screen issue

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