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Discus and support Home Page in XBoX on Consoles to solve the problem; When my son turns on his Xbox One he gets a blank page with his custom background. And when you go to the dashboard, it only gives you access to the... Discussion in 'XBoX on Consoles' started by M82A1 Brute, Sep 5, 2017.

  1. M82A1 Brute
    M82A1 Brute Guest

    Home Page


    When my son turns on his Xbox One he gets a blank page with his custom background. And when you go to the dashboard, it only gives you access to the offline options (home, notifications, and settings), even when he's connected to the internet. I've done
    a Hard Reset before and it fixed the problem once but now it's back and the Hard Reset isn't doing anything at all. I don't know what else to do at this point. He can play offline games but yet again, if he tries to play Netflix (even when connected to the
    internet) it doesn't work and it says he's not connected. And just some additional info, I know the internet is working because I'm on my Xbox One with no problems while he is. Please someone help.

    :)
     
    M82A1 Brute, Sep 5, 2017
    #1
  2. Doolally daddy
    Doolally daddy Guest
    Home page

    what have Microsoft done to the home page, it is terrible? What does everybody else think?
     
    Doolally daddy, Sep 5, 2017
    #2
  3. refit4
    refit4 Guest
    home page tiles

    Thank you. Your associate already explained one of the tiles shows what's in the disc drive so duplicate tiles is normal. Again thanks to your team for the help.
     
    refit4, Sep 5, 2017
    #3
  4. LegoNinja187 Win User

    home page

    Just to clarify, are you saying that the Xbox is scrolling right on it's own?
  5. XBF Crystal P Win User

    home page

    Hi there Robert,

    Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with the Xbox. I recommend to
    troubleshoot the console.

    Check out this resource:
    How to restart or power cycle your Xbox One console(Disconnect
    and reconnect your console's power cable)

    Try this and let us know the results.
  6. brandiesel1 Win User

    home page navigation

    Do you have an issue you need help with?
  7. Mister Quimby Win User

    Crash to Home Page

    Hey there DyeLawn411!

    Please go ahead and create a new thread if you haven't already, as this thread is quite a bit old. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  8. PalmettoBling Win User

    Crash to Home Page

    This is very similar to the same problem I am having. I would love a resolution outside of factory reset. Once you did a factory reset, did all your items come back (save games, MP progress) come back like before the incidents?
Thema:

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