Holding pre-order sea of thieves

Hello Microsoft. I did not have the holding of the pre-order Sea Of Thieves , is this normal ?

:)

 

Still not receiving the "Black Dog Pack"

Hi there PoulpeMalade01. We're afraid the Black Dog Pack was a pre-order bonus only for Sea of Thieves.

Therefore if you purchased Sea of Thieves after its release, you wouldn't be eligible to receive that DLC.

 

Sea of Thieves Pre-order Problem

Hello I have problem, I Pre-Ordered Sea of Thieves 19.3 and didn't receive Black Dog Pack from pre-order.

 

Hi there Wiwax, thanks for reaching out to us.

We're afraid we do not understand your question regarding your Sea of Thieves pre-order. Can you please clarify what you meant by "I did not have the holding" as we'd be happy to look into this with you.

Please keep us updated

 

Hi.

Yes, in the pre-order of the game they announced a "black dog outfit"

I had the game but not the outfit.

 

Ah, yes. Thanks for that info Wiwax. Customers who pre-ordered Sea of Thieves and have not yet received the Black Dog pack should now receive a code for it sent to their Xbox Live message center within 7-10 days of the launch of Sea of Thieves.

Please keep us updated and let us know if you're still having trouble accessing that content following that timeframe

 

Thank you for your answer, I'll let you know.

 

No problem, we're happy to help. Please keep us updated

 

Hello microsoft.

You told me to wait 7 days, I still do not have pre-order outfit "black dog"

How to do ?

 

Greetings Wiwax, thank you for the update on this. Please allow 7-10 days for this so in this case, 10 days would be end of day tomorrow, March 30.

If you do not receive a code sent to your Xbox Live Message Center by end of day tomorrow, please update us again and we'll take a closer look into this with you

 

Hello Microsoft, thanks for your answer, I'll let you know.

 

Hello Microsoft. A

bout the problem on "Sea Of Thieves" for the "Black Dog" pre-order , I still haven't received anything.

Thank you for your reply.

 

We appreciate the update on that, Wiwax. We took a closer look and forwarded you more info about this to your Xbox Live Message Center. We hope that helps