Hitman 2 Gold Edition DLC no longer downloadable after recent update

Discus and support Hitman 2 Gold Edition DLC no longer downloadable after recent update in XBoX Games and Apps to solve the problem; Yesterday, when I trying to run Hitman 2 I was told that I had to download update. I thought nothing of this and accepted. When it had finished I... Discussion in 'XBoX Games and Apps' started by SaberRusty, Nov 21, 2018.

  1. SaberRusty
    SaberRusty Guest

    Hitman 2 Gold Edition DLC no longer downloadable after recent update


    Yesterday, when I trying to run Hitman 2 I was told that I had to download update. I thought nothing of this and accepted. When it had finished I loaded the game back up to find ALL the dlc had gone, literally uninstalled for an unknown reason.

    When I went to manage my game, there was nothing "ready to install", 30 minutes or so later, the Missions for Hitman 2 were available again, but none of the Legacy DLC.

    I searched the Marketplace for Hitman 2 Gold Edition and found the Legacy Pack, which said it was 100% off free, bit confused about that but I chose "Get" and now have the main story missions from the 2016 Hitman game. I am still missing the missions, outfits
    and items that are part of the Patient Zero DLC however, which says I do not own it and is now a upgrade pack?

    If this is some re-jiggle of the game's content I'm going to be really P'd off, having content I had access to slipped away from me after paying roughly £80 for what I assumed was the most "complete" edition available...(I have the paypal receipt on standby
    if proof is needed) If it's just XBox Live having issues (as I have had similar content availability problems with Black Ops 4 almost every time I load it up) then I hope this can be rectified ASAP.

    :)
     
    SaberRusty, Nov 21, 2018
    #1
  2. XBF Diego M
    XBF Diego M Guest
    Hitman 2 Collectors Edition & The Crew 2 problem with this two game content, function.

    Hi Jurgen,

    Hitman 2 Collectors Edition comes with Hitman 2 Gold Edition which includes a number of DLC that can be found here:

    https://www.microsoft.com/p/hitman-2-gold-edition/brwrl73qbqn0?activetab=pivot%3Aoverviewtab


    Once you redeem the codes that came with the edition, the DLC should have began downloading automatically. If it didn't, then you can find the DLC's for the game by pressing the Menu button over the game and then select "manage games and add-on's", then
    on the left you will see Installed and Ready to Install. Any DLC you own from the codes you redeemed will be found there. The prologue is one of the DLC's that come with this edition so you need to start Hitman 2 to play the prologue.

    For The Crew Gold Edition finding the DLC included in that edition if you own it is found the same way I mentioned earlier to find your Hitman 2 DLC. The Microsoft Store shows no indication of any pre-order bonuses or what they are since the game came out
    in late June 2018 so I would suggest contacting
    Ubisoft Support
    for that question.

    Buy THE CREW® 2 - Gold Edition - Microsoft Store
     
    XBF Diego M, Nov 21, 2018
    #2
  3. Jurgen1488
    Jurgen1488 Guest
    Hitman 2 Collectors Edition & The Crew 2 problem with this two game content, function.

    For both games, I have all the available content installed. But this problem is simply. It's not that I miss some installed content. Simply The Crew 2 looks like a standard edition and not like Gold.

    And Hitman 2 runs as a prolog and not as Hitman 2 or Hitman 2 Gold editions.
    And the developers said the missions from the previous Hitman will be improved, but there are no such missions. So there must be a bug in the game or it will only be available after the first update.
     
    Jurgen1488, Nov 21, 2018
    #3
  4. denis97g
    denis97g Guest

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    if they don't appear back you may want to contact support.
     
    denis97g, Nov 21, 2018
    #4
  5. SaberRusty
    SaberRusty Guest
    I've tried using Support. I get:

    An A.I. that doesn't understand what the problem (even typing something simple like "Hitman 2 DLC missing" made it redirect to this very post);

    Told to post here;

    The option to use a 24/7 chat with an xbox gamer, who just uses pre-set scripts with unhelpful suggestions, like "uninstall and re-install your profile, power cycle your console" etc.
     
    SaberRusty, Nov 21, 2018
    #5
  6. killerkaesar
    killerkaesar Guest
    Hello! I'm sorry you are having this issue, on the official Hitman 2 FAQ they explain how to redeem this content and that not every suit is available to transfer from the first game to the second one.

    These are the steps to redeem your Legacy DLC on Xbox One:

    On Xbox One Digital:

    Ensure that you have the HITMAN ‘base game’ installed and downloaded the latest game update for HITMAN, released on November 8th.

    Launch HITMAN and follow the prompts in the H1 in-game store to redeem and download your Legacy Pack.

    When the Legacy Pack has installed, it will be playable within HITMAN 2 only.

    About some suits not appearing in your collection:

    Unlocks Transfer aka “What about my suits?”

    Items and progression will not be directly carried over from HITMAN into HITMAN 2. However, the majority of items can be unlocked through the HITMAN Legacy Pack. With regards to suits specifically, anyone who redeems or purchases the GOTY Legacy Pack
    will have instant access to the 3 GOTY suits in HITMAN 2. Also, the Requiem Pack will be included in all Legacy Pack redemption or purchases.

    The patient Zero Campaign is included in your edition of the game:

    What exactly is included in the HITMAN Legacy Pack?

    The HITMAN Legacy Pack includes the following:

    Remastered and enhanced versions of the HITMAN Season One locations – Paris, Sapienza, Marrakesh, Bangkok, Colorado and Hokkaido.

    Escalation Contracts from HITMAN will be released over time and added to each Legacy Pack location at no additional cost.

    The progression system, difficulty levels and gameplay mechanics will be shared between all HITMAN Season One locations and HITMAN 2 locations.

    The HITMAN GOTY Legacy Pack includes everything above, plus the following:

    Patient Zero campaign, including four missions.

    Three GOTY suits – Raven, Clown and Cowboy.

    Three GOTY Escalation Contracts.

    This is the link to the official Hitman 2 FAQ where I gathered this info:
    https://www.ioi.dk/hitman-legacy-faq/

    In addition to this information I would like to recommend:

    Giving your console a Reset

    Double checking your game DLC, on your games and apps click manage Hitman 2

    Reviewing your buying history and confirm that you own the content.

    Please reply if this doesn't solve your problem Hitman 2 Gold Edition DLC no longer downloadable after recent update :)
     
    killerkaesar, Nov 21, 2018
    #6
  7. Jurgen1488
    Jurgen1488 Guest
    Hi, I have Hitman 2 Collector Edition. Expansion Pack I do not have at all, Expansion Pass I do not have anything at all. We have the same problem. I do not have the mission from the previous work at all. Well, there are plenty of problems when I see that.
     
    Jurgen1488, Nov 21, 2018
    #7
  8. SaberRusty
    SaberRusty Guest

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    I will try re-installing the first game and see if that fixes the problem. If it is that I need the first game installed then I'll be trying to contact the developers as this is a flawed way of doing it and a waste of hard drive space. Game sites I have
    just found in searches have called the developers out on it as being unnecessary and convoluted.

    You'd think that the "Gold Edition" should not have to rely on this such a thing.

    For the record however, here is what Managing the game brings up.


    Hitman 2 Gold Edition DLC no longer downloadable after recent update [​IMG]

    Hitman 2 Gold Edition DLC no longer downloadable after recent update [​IMG]

    Hitman 2 Gold Edition DLC no longer downloadable after recent update [​IMG]

    Hitman 2 Gold Edition DLC no longer downloadable after recent update [​IMG]
     
    SaberRusty, Nov 21, 2018
    #8
  9. killerkaesar
    killerkaesar Guest
    I'm with you, the game has a confusing and complicated way to install the DLC, but by looking at the pictures you posted there shouldn't be any problem to access the DLC after you open the first game and follow the prompts that appear Hitman 2 Gold Edition DLC no longer downloadable after recent update :)

    I think contacting the Development team and addressing this process is a great idea, here you can find the link to the support page of the game: https://www.hitmanforum.com/c/hitman-technical-support

    I hope you are able to install the content! if you find any trouble please reply and we will help you to get that awesome game running Hitman 2 Gold Edition DLC no longer downloadable after recent update :)
     
    killerkaesar, Nov 21, 2018
    #9
  10. Christyna64
    Christyna64 Guest
    Have you tried power cycling your console by holding in the power button for 10sec to see if it will reset your game data to resync?
     
    Christyna64, Nov 21, 2018
    #10
  11. SaberRusty
    SaberRusty Guest
    Success! Took an age to download some of what was needed but the suits appear in mission prep' now, many thanks Hitman 2 Gold Edition DLC no longer downloadable after recent update :)

    Now to join the queue of disgruntled players who think it's a dumb method, lol XD
     
    SaberRusty, Nov 21, 2018
    #11
  12. SaberRusty
    SaberRusty Guest
    How on earth did you become an ambassador?
     
    SaberRusty, Nov 21, 2018
    #12
  13. killerkaesar
    killerkaesar Guest

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    Saber congrats! I'm really happy to hear that Hitman 2 Gold Edition DLC no longer downloadable after recent update :) all my friends are telling me that Hitman 2 is a great game so I hope you enjoy it Hitman 2 Gold Edition DLC no longer downloadable after recent update :)
     
    killerkaesar, Nov 21, 2018
    #13
  14. killerkaesar
    killerkaesar Guest
    Great question! you can sign in here Xbox Ambassadors It is a great program, I like it cause it allows me to help some fellow gamers and make the Xbox experience better day by day Hitman 2 Gold Edition DLC no longer downloadable after recent update :) check it out!
     
    killerkaesar, Nov 6, 2018
    #14
  15. XBF Jasmine Z Win User

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    Hi Saber,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel
    free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  16. killerkaesar Win User

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    Great question! you can sign in here https://ambassadors.microsoft.com/xbox It is a great program, I like it cause it allows me to help some fellow gamers and make the Xbox experience better day by day :) check it out!
  17. killerkaesar Win User

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    Saber congrats! I'm really happy to hear that :) all my friends are telling me that Hitman 2 is a great game so I hope you enjoy it :)
  18. Christyna64 Win User

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    Have you tried power cycling your console by holding in the power button for 10sec to see if it will reset your game data to resync?
  19. SaberRusty Win User

    Hitman 2 Gold Edition DLC no longer downloadable after recent update

    I've tried using Support. I get:

    An A.I. that doesn't understand what the problem (even typing something simple like "Hitman 2 DLC missing" made it redirect to this very post);

    Told to post here;

    The option to use a 24/7 chat with an xbox gamer, who just uses pre-set scripts with unhelpful suggestions, like "uninstall and re-install your profile, power cycle your console" etc.
Thema:

Hitman 2 Gold Edition DLC no longer downloadable after recent update

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