High Ping on xbox one s even on hardwired conenction with DMZ enabled on router for the xbox

I just got an update on xbox one s, after which my ping to asia (my region) servers went to 300ms+, before the update which used to be 150+, which was already high but atleast playable, considering i am having a 40mbps downspeed and 8mbps upspeed connection
on optic fibre. I Mean after the update when the ping changed drastically on the same server i could narrow down the root cause, i.e xbox services and os which makes our gameplay terrible, please fix it, or refund our money for buying this console and services,
which at the moment is nowhere near to playstation services in India Region. Highly Dissappointed with Xbox Services.

:)

 

High ping and strict NAT.

Just an update. I have found and added all the relavent ports for live on the xbox one and added a permanent ip to the dmz list and also asigned my xbox one with a static ip via the dash and through my router and still high ping and strict nat.

 

XBox One Latency Issues

I'm trying to figure out why the latency on my Xbox One is so astronomically high compared to some of my nearby friends when pinging the Xbox Live server in Seattle. I live in North Dakota which is roughly 1500 miles away from the servers. My PC pings to
Seattle area servers in about 70ms, and my friend who lives down the street is able to ping with his Xbox One and get 85-90. My Xbox, however, pings at around 210-215ms. Why in the world is it soo much higher? I have tried setting the Xbox as the DMZ on my
router, and it makes no difference...

 

Hi are you using wi-fi or wired connection to your Xbox one s?

Use a wired network if possible.

You’ll always get the highest-quality video, lowest-latency gameplay, and least interference when streaming over a wired Ethernet network. If possible, connect both your Windows 10 PC and your Xbox One console to your home network with Ethernet cables.

Note If you can’t create a wired connection because of the distance between your console and your home networking device, the following two options might help. Consider investing in one of these to help you take advantage of the existing wiring in your home:

Powerline network adapters. These adapters enable you to use the existing electrical wiring of your home as a high-speed wired network.

Multimedia over Coax (MoCA). These adapters enable you to use the existing coaxial cable wiring of your home as a high-speed wired network.

Try Microsoft Network Speed Test for PC.

Network Speed Test beziehen – Microsoft Store de-DE

Speedtest from your computer, by default, always perform IP connectivity test against a well-known node, closest to where you are geographically located from this node. Whenever you test your Xbox One for connectivity with a basic IP connectivity, (ping)
it will be measured against a node located in Seattle, WA.

Try speedtest.net or one from the list below from your computer against a node located in Seattle, WA, or a well-known node within WA, India or Asia areas.

Speedtest.net

Speakeasy Speedtest

CNET Bandwidth Meter Online Speedtest

Bandwidthplace Speedtest

[table][tr][td]Check your overall bandwidth and connection speedCheck your overall bandwidth and connection speed

1. Verify the speed of your Internet connection. To verify the speed of your Internet connection, visit one of the following websites:
   • Speedtest.net
   • Speakeasy Speedtest
   • CNET Bandwidth Meter Online Speedtest
   • Bandwidthplace Speedtest
2. Write down the following information from your speed test results:
   • Download speed
   • Upload speed
   • Ping/latencyNote Having this information handy will make the discussion easier if you have to contact your ISP later.
3. Compare your speed test results to the minimum requirements listed below. We recommend the following speeds as minimum requirements for the best connection experience:

[table][tr][td] [/td][td]Online gaming[/td][td]SD video streaming[/td][td]HD video streaming[/td][/tr][tr][td]Download speed[/td][td]3 megabits per second[/td][td]1 megabit per second[/td][td]3.5 megabits per second[/td][/tr][tr][td]Upload speed[/td][td]5 megabits per second[/td][td]N/A[/td][td]N/A[/td][/tr][tr][td]Ping/latency[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][/tr][/table]

[/td]
[/tr]

[/table]




Here are some links for troubleshooting your problem.

Xbox One : Networking

Network Settings on Xbox One

https://support.xbox.com/en-US/games/troubleshooting/improve-game-streaming-performance

https://support.xbox.com/en-US/xbox-360/networking/slow-performance-solution

Good Luck,

Contact support again if the above information does not resolve your issues.

David ()