High packet loss

Discus and support High packet loss in XBoX on Consoles to solve the problem; I Keep getting a high packet loss when testing my multiplayer connection on my xbox one. i have a detailed network statistic that reads,... Discussion in 'XBoX on Consoles' started by ItD1esT0Day, Jan 17, 2014.

  1. ItD1esT0Day
    ItD1esT0Day Guest

    High packet loss


    I Keep getting a high packet loss when testing my multiplayer connection on my xbox one. i have a detailed network statistic that reads,

    DLspeed:16.35mbps

    ULspeed:10.61mbps

    DLPL:0%

    UPPL:20%

    MTU:1480

    LATENCY:83ms

    This network statistic varies after repeatedly checking over and over i have got two good readings with 0% upload packet loss but I saw that my download and upload speed had dramatically decreased. I went through all xbox support troubleshooting steps and
    even called my ISP(cox) they said everything looked fine although I do have a work order for them to come out and check everything thoroughly. Any info would be appreciated, Thanks.

    :)
     
    ItD1esT0Day, Jan 17, 2014
    #1
  2. DunDezzy
    DunDezzy Guest
    High Packet Loss

    I have posted in this thread 3 times and still have received zero help makes no sense xbox1 is some ***. Looking like I just wasted a lot of bread!
     
    DunDezzy, Jan 17, 2014
    #2
  3. High Packet Loss

    packet loss is now 0% for me, seems like its fixed . thanks
     
    Aventus Maximus, Jan 17, 2014
    #3
  4. High packet loss

    I am in Henderson, NV and I also have Cox. I spent 3 hours online today with tech support. We tried everything under the sun. Moved the modem to a different room. Same result. Tried wired connection, same result. Tried my Belkin router, same result. When
    I run Pingtest or Speed test I never get bad results and am always at 0%UPPL on my PC. I have 2 Xbox 360s and a PS3, no connection issues. Yet on the Xbox one even with port 3074 open and using UpnP enabled I consistently get these results when doing a detailed
    connection test on the Xbox One.

    DL Speed average 18 mbps

    UL Speed average 7 mbps

    DLPL average 0%

    UPPL always between 7-25% packet loss, average is about 17% highest I've seen it is 33%

    Latency average 33ms.

    The technician recommended a new cable modem/router. The one Cox provided is a Cisco DPQ3925

    I have had issues since day one of purchase which was on 1 January 2014.

    I am going to take my XOne to my brothers house tomorrow to test it there. If I get the same results I will contact Cox and ask for a Netgear or Motarola modem. If that does not fix the issue, I will submit a ticket to send it in for repair or replacement.

    What modem are you using? I honestly believe that wired or wireless makes no difference at least not in the tests I've conducted. From what I have read on forums there is a large portion of Xone users who are having this issue. My gut is telling me it is
    a hardware issue with the Xones network card. Many who have gotten a new system have stated the issue has been resolved. Not a single forum has stated that any of the so called fixes have worked. It may not be a RRoD but when 99% of your gaming is done online,
    it is an issue that breaks the gaming experience. I hope you have better luck. Let us know.
     
    SharpShooterAVN, Jan 20, 2014
    #4
  5. guys you need to get your isp to run a trace to find out were the packet loss is happening, to see if the loss is in there network or xbox network , I had this problem since x1 was launched , and in my opinion Microsoft Were very clever with there diagnostic
    tool on x1 to prove most peoples problems were service providers faults and not there's .it took a lot of doing but finally got my isp to do a trace which took them 2 minutes they just have to remotely access your pc to do this. My fault was found in there
    network and they are currently working to fix this . KEEP ON TO YOUR ISP AND PUSH FOR A TRACE . I PRITTY SURE THEY WILL FIND A FAULT IN THERE NETWORK . HOPE THIS HELPS AND GOOD LUCK
     
    ProperSkate203, Jan 22, 2014
    #5
  6. xSPHATx
    xSPHATx Guest
    DLspeed:28.83 mbps

    ULspeed:5.69 mbps

    Packet loss of 100%

    MTU:1480

    An nothing showing on latency....

    SMH
     
    xSPHATx, Jul 17, 2014
    #6
  7. SSG2WO
    SSG2WO Guest
    ditto for 100% today. no clue what happened.
     
    SSG2WO, Jul 17, 2014
    #7
  8. PiimentDoux
    PiimentDoux Guest

    High packet loss

    DLspeed: 61.16 Mbit/s

    ULspeed: 2.25 Mbit/s

    Packet Loss: 100%

    MTU: 1480

    HELP ? High packet loss :(
     
    PiimentDoux, Jul 17, 2014
    #8
  9. Hey there guys High packet loss :)

    There is currently a service alert up. The tech team working to resolve the issue and once they do, you should be able to connect with no issue. Please see the following page for more information and updates regarding the problem.



    support.xbox.com/xbox-live-status



    If you have further issues or questions, please create your own threads and air you concerns and problems there. Users are encouraged to create their own threads so that the focus of support can be directed at the author.



    I hope this helps.

    Many thanks,

    Cloud
     
    Mark Sherwood, Jul 17, 2014
    #9
  10. sunnysean74
    sunnysean74 Guest
    Had 0 to 1% yesterday 100% today what's going on with live today you ask maybe the huge layoffs that's about to happen today and someone wants to think they are needed. I think they should be the first to go.
     
    sunnysean74, Oct 31, 2018
    #10
  11. andersonpassos Win User

    What's a highpacketloss

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    "High packet loss" is a term used to describe a situation in which a significant number of data packets are lost or dropped when they are transmitted over a network. A packet is a small unit of data that is transmitted over a network, and packet loss occurs when some packets fail to reach their intended destination.

    Packet loss can occur for a variety of reasons, including network congestion, equipment failure, and other technical issues. High packet loss can have a significant impact on network performance, leading to slow data transfer speeds, increased latency, and degraded overall network performance.

    In general, a high packet loss rate is considered to be anything above 5%, although the exact threshold may vary depending on the type of network and the specific applications being used. If you are experiencing high packet loss, it is important to troubleshoot the issue and identify the underlying cause in order to improve network performance and reduce the risk of data loss.
  12. Rusty Pennyy Win User

    I have an Open NAT on my x360 but strict on XOne, please help.

    I just got the message when testing my Multiplayer connection on xbox one "You have high packet loss. Your packet loss is 20%. This is high and may be affecting network quality." never gotten that before.
  13. Mister Cazador Win User

    Error 0x801901f4

    Detailed network statistics

    download speed

    42.41Mbps

    upload speed

    5,25

    Packet loss

    1%

    MTU

    1480

    Latency

    170m

    wireless strength

    100%
    Thanks for that info. Please see our Multiplayer Connection troubleshooting guide as it includes steps for issues pertaining to packet loss
    under "You have high packet loss". While your packet loss is not currently high, any packet loss can contribute to any network issues you're experiencing.
  14. Goatsnatcher Win User

    high packet loss.

    Thank god the 360 is fine...
  15. dainja raas Win User

    high packet loss.

    Yeah , it's like a slap in the face ;-)
Thema:

High packet loss

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