High "latency" on my Xbox One

AmitN2003 · May 18, 2017

hey guys.

I have high latency on my xbox, about 250-300, sometimes it even comes to 600.

How can I fix it?

thank you.

:)

STEALTH75 · May 18, 2017

High Latency on xbox one

i get 76mb download and nearly 20 upload. When Xbox did an update about three days ago my latency when through the roof to 250. its a joke and since then when i play multiplayer its completely lagging. Why is this? is it a case of discrimination against
non Americans, because all the servers seem to be other there and we are paying just as much for the service in the UK where i am and the rest of Europe but yet we seem to always have issues. If Microsoft don't sort this out people will start to do law suits
against the company as we are paying for a product what barely works. they get billions of pounds each year and we should expect a minimum standard of service. Im not happy with this at all and it needs sorting otherwise il be selling all my Xbox equipment
and head over to PlayStation.This connection is taking me back to my Atari gaming...sort it out Xbox else youl be losing loyal customers.....

taidara · May 18, 2017

High Latency on xbox one

I suggest that you do a hardware reset of your sagemcom 4320. Press and hold the REG button for at least 15 seconds. This will restore your gateway back to factory configuration/settings.

Note! Before you restore your gateway to factory settings, if you have to use a username and password, to authenticate connectivity to your ISP and to the Internet-at-large, you have to know the username and password for this process.

Power your gateway off for a couple of minutes and then power it back on again.

Reconfigure wireless settings, such as your wireless network name (SSID), security method (WPA2-PSK with AES encryption), and set a passphrase/password for your wireless network. Also make sure UPnP is turned on.

I would also suggest that you check all the wiring, from and to, your gateway.

Let me know how that goes.

Internet Expert · May 18, 2017

You will ideally want to have 150ms or below as your latency. High pings can be the result of network congestion, being geographically too far from the server you're contacting, or your network hardware's settings are causing a hindrance.

Check this guide out for network troubleshooting tips to improve your connection: Xbox Live Connection Help | First Time Xbox One Connection | Xbox One Help

ROBIN H 25

I have the same high latency here, im from the UK and have a wired connection to my modem, no router,

my NAT is open,

124 mbps download - 0% packet loss

13 mbps upload - 0% packet loss

latency 155 - 185 ms,

With this high latency its no fun playing games online or trying to compete in such games as Battlefield 4 or Call of Duty: Ghosts when U.S players have better pings then E.U players, seeing that Xbox One servers are only in the U.S,

I hope there are plans for some E.U Xbox One servers to cut down the high latency.

Internet Expert

You will ideally want to have 150ms or below as your latency. High pings can be the result of network congestion, being geographically too far from the server you're contacting, or your network hardware's settings are causing a hindrance.

Check this guide out for network troubleshooting tips to improve your connection: https://support.xbox.com/en-US/xbox-one/networking/slow-performance-solution

banej

[quote user="GoH HellReaper"]

Is it normal that my latency is that high ?

[/quote]

The test on the xbox is apparently testing against a server in Seatle, USA which is why you are getting high latency.

Skeeter Quill

Hello,

Unfortunately, streaming services do have that effect. The only way to really remedy that is to get yourself a router with QoS (Quality of Service) that allows you to prioritise network traffic. Some routers will recognise what kind of traffic is more sensitive
to latency and prioritise accordingly. Though most routers provided by ISP's generally don't have that kind of stuff.

snarffffff

Wired connection on xbox 1 high latency in 90's. new modem DLspeeds 500mb. When playin on cloud on a mac same wired connection latency is 15-20. Xbox one is specifically were the latency is occurring. need help.

High "latency" on my Xbox One